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Two subgroups, same name? #subgroups #messages


Alex Earl
 


As you can see in the screenshot below, my Main Group was renamed to "[email protected]", but I apparently already had a subgroup with the same name. Is it possible to merge the subgroup into the Main Group so that I can delete the subgroup but retain the messages and move anyone who is only subscribed to the subgroup into the Main Group?


 

On Thu, Jan 31, 2019 at 07:58 AM, Alex Earl wrote:
As you can see in the screenshot below, my Main Group was renamed to "[email protected]", but I apparently already had a subgroup with the same name. Is it possible to merge the subgroup into the Main Group so that I can delete the subgroup but retain the messages and move anyone who is only subscribed to the subgroup into the Main Group?
It looks to me like you've uncovered a serious bug.? As near as I can tell, there's now no way to get to your main group.? It may be possible to rename your main group temporarily to get them separated, but that might lead to worse problems.? Your best bet is probably to contact [email protected] to see if they can do what you want.? There would be no need to move members of the subgroup because everyone has to be a member of the main group in order to join a subgroup.

Duane
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Alex Earl
 

Hi Duane,

Thanks for the information. I will contact support.

Regards,

Alex