pending members issue
¿ªÔÆÌåÓýour group has an automatic questionnaire that is sent out, upon a new member applying for membership to the group. something has changed & pending members are no longer being sent that questionnaire. i have emailed mark & the support team but so far no reply. this is unusual, i customarily get a reply almost immediately, but always within 24 hrs. almost at the 48 hrs mark now & nada¡has something changed with regard to support levels? yes, my group is a premium one. ? i have another group & it is still working properly vis a vis the questionnaire. ? thanks for any advice, ? ruthie levi ? |
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On Thu, Jan 31, 2019 at 07:46 AM, Ruthie Levi wrote:
our group has an automatic questionnaire that is sent out, upon a new member applying for membership to the group. something has changed & pending members are no longer being sent that questionnaire.Go to Admin>Settings>Member Notices and make sure that your desired Pending member notice is marked as Active. If not, no message will go out. The Pending message is only sent in groups that use the Restricted method for Spam Control. If you've recently changed this group to use some other method, that would also explain the problem. ? Regards, Bruce -- The system Help is your friend.??/static/help |
Ruthie Levi
Bruce Bowman