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I hope nobody jumps me for asking this, but shouldn't Mark - or someone? - be available to help members who need support?? The rush is over - for now - and one of the strengths of this platform was supposed to be member support, that vanished from yahoo.? Especially for premium owners who paid a good bit to be here. It makes me uncomfortable that people who need help from the developer can't get it.

Terri

On Fri, Dec 13, 2019 at 03:41 PM, T Golding wrote:

I hope nobody jumps me for asking this, but shouldn't Mark - or someone? - be available to help members who need support?

We're here to avoid overloading Mark with the "simple" questions.? Many of us have been around since near the beginning and can assist with most items.? If not, we'll point you toward support.? With the YG mess in progress, he wasn't answering any support emails.? Now he's given priority to Premium groups.? There's no telling how big the pile got, so patience is needed.? BTW, He'll be on vacation starting tomorrow, until Jan 6, per his post in beta.

Duane
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On Fri, Dec 13, 2019 at 04:41 PM, T Golding wrote:

I hope nobody jumps me for asking this, but shouldn't Mark - or someone? - be available to help members who need support?

Here's Mark's most recent post on what his priorities are:??. See also?

As for what his priorities should be, I'm not prepared to make any assertions.

Regards,
Bruce

>>BTW, He'll be on vacation starting tomorrow, until Jan 6, per his post in beta.<<

. . . and well deserved. clap, clap,clap, clap, clap,clap, clap, clap,clap, clap, clap,clap

23157 is good, better access and response when members/owners whoever need help.

I realize you and Duane and shal can answer questions, but when owners have problems they sometimes need support, to fix them or tell them how to fix them.
i've seen a few posts sayinig they've emailed with no response.? Suggestions have been made here by mods that posters email support. as used to happen on yahoo manager groups.? When we had support.

Terri