Reply-to set to a different sub-group? #howto
|
Hi-- Is it possible to set a reply-to so responses to one sub-group automatically go to a different subgroup? (The first sub-group is for announcements; the second is for discussion of those announcements.) Thanks! ? |
|
On Mon, Sep 23, 2019 at 07:44 PM, Doranna wrote:
Is it possible to set a reply-to so responses to one sub-group automatically go to a different subgroup?There is currently no provision to do this from within groups.io. You can, however, subscribe an address to both subgroups, and set up a forwarder so the desired messages are sent to the target subgroup, either directly or via an email integration. Of course, the original message will land in the target subgroup too, not just the replies. If this is objectionable for some reason you could be out of luck. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
|
On Tue, Sep 24, 2019 at 09:58 AM, I said:
You can, however, subscribe an address to both subgroups...Important point:? Be sure to set the forwarder's subscription in the target subgroup to "No Email" if you want to avoid a dupe loop. You might be ahead of the game using a dummy account at GMail or some such to do the forwarding. Bruce? -- The system Help is your friend.??/static/help |
|
Doranna, Is it possible to set a reply-to so responses to one sub-group automatically go to a different subgroup? As Bruce said, there is not.
That's an interesting use case. Is it your expectation that the members of the first subgroup would choose whether to be members of the second, and that any that did could join in on the discussion? I have a similar use case in my PTA group, but there I'm not trying to foster discussion of the announcements among the overall unit membership, but I would like member's replies to be directed to the unit's board for consideration (the board is a subgroup, the unit membership is the primary group). What I've done instead is set Reply To in the primary group to Moderators. This makes the moderators of the primary group responsible for handling and/or forwarding the replies as necessary. A little less than ideal, but fortunately it hasn't been a big burden to the moderators. The closest thing I can think of to your use case (if I have it right) would be for the members to use the Advanced Preferences in their Subscription page to receive the announcements (only) or the announcements and discussion as well. This does away with the need for a separate subgroup for discussion. A member generally interested in the discussions could set (keep) their Message Selection to the default All Messages to see all discussion. This would be the equivalent of joining the discussion subgroup.
A member interested in the announcements only could set their Message Selection option set to Following Only plus First Message Also (and maybe Auto Follow Replies). Those members would receive all of the announcements (those would be the First Messages of new topics) but not the discussion (replies). This would be the equivalent of joining the announcements subgroup but not the discussion subgroup. Additionally, a member who chose "announcements only" could choose to receive discussion on just certain announcements of interest by following that particular announcement (topic). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
On Tue, Sep 24, 2019 at 07:58 AM, Bruce Bowman wrote:
There is currently no provision to do this from within groups.io. You can, however, subscribe an address to both subgroups, and set up a forwarder so the desired messages are sent to the target subgroup, either directly or via an email integration.? Thanks for that out-of-the-box thinking!?? This is something I can do, but I don't quite see how it would stop people from responding to the original message if they weren't paying enough attention.? Maybe I'm missing something??? It's perhaps useful to explain that the 1st group is meant to be announcement-only for a modest group of professionals, all of whom are required to receive these mailings.? The discussion takes place on the 2nd (optional) group where the less active don't partake. The first group is moderated, but currently anyone can post to it with official business.? It may be that we have to winnow that access down to a sacred few so such "oops, I did it again" responses are simply rejected.? In that case, is it possible for rejected responses to receive an auto-reply? (I tried to look that up, too, but my brain had started spinning by then.) --Doranna |
|
Doranna,
In that case, is it possible for rejected responses toNot exactly, but... In the Member Notices tab of your (sub)group's Settings page you may create one or more notices of type "Rejected Message". When rejecting via the web there is a drop-list to select which of those (if any) you'd like to copy into the rejection you're about to send. You can edit it further before sending (that won't alter the stored version). When rejecting via email the one "Rejected Message" notice marked "Active" will be sent. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
Doranna,
This is something I can do, but I don't quite see how it would stopIn the announcements subgroup you can check the "Announcement Group" box in the Spam Control section of its Settings page. That blocks all member messages from that (sub)group. Or, you can use a hashtag in the Subject of all announcement messages, and, in the announcement subgroup only, give that hashtag the "Locked" checkbox. That will prevent replies to the announcement but not other messages from members. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
|
On Tue, Sep 24, 2019 at 10:00 AM, Shal Farley wrote:
Yes, exactly so.? And meanwhile the first group remains strictly business--a streamlined group that doesn't clutter the mailboxes of our less active members. Another good idea, and quite nearly an analogous situation.? In this case I'm afraid it would be a persistent burden, but I'll keep it in mind as an option. (I am making notes!)? Thank you!
Another excellent option.? Sadly, most of my peeps are, er, not friends with web interfaces and don't want to be. It's very much like herding cats. What I'm gathering from this discussion is that our best option is to make the group announcements only, anoint all of us in the position to make said announcements, and add a footer that reminds people to send responses to the second group.? We've done this before on other services--it's just so much neater when one can set the reply-to. ? --Doranna |
|
On Wed, Sep 25, 2019 at 10:02 AM, Shal Farley wrote:
Or, you can use a hashtag in the Subject of all announcement messages,Well, that's an interesting thought, too.? I'll ponder it!? --D |
|
Doranna,
Another excellent option. Sadly, most of my peeps are, er, notThat's ok. If you know which members belong in which category you can set their Message Selection for them. One hitch is that "Change Message Selection" isn't a choice in the Actions menu (at the bottom of each page of the Members list). Which means that you'd have to set them one by one, opening each member's page in turn. Going forward you could set up the Message Selection option in the Default Sub Settings tab of your (sub)group's Settings page so that new members default to announcements only. Which I presume would be the majority case versus the few who want to participate in comments. Another hitch in this scheme is that there isn't an easy way to prevent members from creating a new topic of their own (effectively an Announcement), and some may even do so accidentally. So you would also likely want to Moderate the group to catch that. I don't know if it was your plan to moderate the discussion subgroup, but that would be a downside of doing it all in one (sub)group instead of two if you wanted discussion to be freewheeling. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Doranna
Bruce
Shal Farley