question abpout bouncing
开云体育Addition to my question: I just saw that all the bounced ones have a yahoo-address. Is there an issue with group.io members who have yahoo-addresses? Victoria ? Von: victoria [mailto:dr.vcaesar@...] ? I?ve got more than 60 members marked as “hard” bounced. Unfortunately I can?t see since when. I can only see when they joined the group, but that doesn?t help… What do other group owners do with them? ? Victoria |
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开云体育I have deleted them, and none have rejoined under the old email address. ? Don ? From: [email protected] <[email protected]> On Behalf Of Victoria
Sent: Tuesday, April 17, 2018 3:05 AM To: [email protected] Subject: [GMF] question abpout bouncing ? I?ve got more than 60 members marked as “hard” bounced. Unfortunately I can?t see since when. I can only see when they joined the group, but that doensn?t help… What do other group owners do with them? ? Victoria |
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Go to Admin -> Members -> select Bouncing from the drop down list [Button that says Members with little triangle next to it].
Click on the member to view that member's info Click on Email Delivery History button to view all the bounce messages.? The error message will give you more info to research further. Toby |
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On Tue, Apr 17, 2018 at 03:40 am, Victoria wrote:
Addition to my question: I just saw that all the bounced ones have a yahoo-address.About a month ago, Yahoo email servers were having a lot of problems. So it may be related to that.? See also this from the GMF Wiki regarding Yahoo transfers: "It's not unusual for a significant fraction of YG members' email addresses to begin bouncing after the transfer is complete. Many of these will be members previously on "no email" or "special notices" who perhaps got a new email address some time ago and found it easier to change their message delivery instead of unsubscribing. How much effort you want to spend chasing down these inactive accounts is up to you." If it were me, I would manually send them all a bounce probe, just in case it's related to the server problem. If some of them unbounce themselves, fine. How much more effort you want to put into it is up to you, but if no one is actively complaining I suspect these folks aren't participating anyway. Hope this helps, Bruce |
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Not sure what you mean by "send the automatical bouncing email".??
There is a "Send Bounce Probe" button at the bottom of the member page of a bouncing member which resends a message to see if the address is still bouncing (getting an error). Also see?/g/GroupManagersForum/wiki/Help-Mock-up#Bounce-Handling Toby |
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开云体育Barb, Toby, Jonathan, Bruce, Don,
? I copy this for you (sorry for the amount):
? This is just the first bounced member. The other 63 have more or less the same history. I don?t understand at all what all these commentaries means, neither do I understand the abreviations. ? I did find the button to send a bounce probe. So I?ll do this with all of them first before I take another step. But just deleting them doesn?t seem right to me. Because before we were transferred, I sent emails to all my close to 600 members, and at that time I already became aware of whose addresses didn?t work any more. Those I deleted. But the 64 members that are hard bounced (red b) now, must not necessarily have invalid email adresses. I don?t mind the work associated with this procedure of writing to all of them, but I try to understand what?s happening. ? One more question: How do I notice if s.o. unbounces himself? ? Thanks to all of you for answering. ? Victoria |
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Based on the dates, this looks to be around the time that Yahoo was having server problems (persistent "soft" bounces). If the email address did not exist you would have gotten a different error.
Sending the bounce probe is the right thing to do. If the subscriber replies to it, that account will no longer show up as "bounced" in the member list. I don't think you will receive any email notifications but the unbounce might appear in the activity log, too. Good luck, Bruce |
Victoria
Don Grass
Toby Kraft
Bruce