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On Mon, Nov 12, 2018 at 12:07 AM, Chris Judd wrote:

I was wondering is there a way to manually unbounce someone?? I see the only way is to go and have the automated message sent out, but I was wondering if there is another way to do this?

As you noted, subscribers can click on the link contained in the bounce probe email. They can also click on the link in the banner that shows up if they log into the group.?

In both cases, the account may soon resume bouncing if nothing is done to address the underlying problem. Other than notifying subscribers that something is wrong, there is little that the group owner can do to intervene.
?
See also?/static/help#bouncing

Regards,
Bruce
--
The system Help is your friend.??/static/help

开云体育

To resolve bounces:
1 go to member's page and view the email delivery history bounce error messages.
2 communicate those errors to tech support at the member's email service provider AS THEY ARE THE ONES DOING THE BLOCKING.
3 wait til tech support at the member's email service provider?says they have fixed their problem or whatever they are doing to block the email from groups.io.
4 now send a bounce probe to see if the problem is really fixed.??
5 if the probe email is delivered and the member responds to the probe (clicks on the link in the email), groups.io will resume sending email to the member.

The member will likely not receive email from groups.io, including a bounce probe email, until his service provider stops blocking email from groups.io.