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Re: question about bouncing members.

 

To resolve bounces:
1 go to member's page and view the email delivery history bounce error messages.
2 communicate those errors to tech support at the member's email service provider AS THEY ARE THE ONES DOING THE BLOCKING.
3 wait til tech support at the member's email service provider?says they have fixed their problem or whatever they are doing to block the email from groups.io.
4 now send a bounce probe to see if the problem is really fixed.??
5 if the probe email is delivered and the member responds to the probe (clicks on the link in the email), groups.io will resume sending email to the member.

The member will likely not receive email from groups.io, including a bounce probe email, until his service provider stops blocking email from groups.io.
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