开云体育

I recently removed a member because his account (on free.fr domain) continued to be in hard bounce in spite of several bounce probes.

He applied to the group again, saying that he doesn't understand why he had been removed from the group.
In the pending members page his account still has a red B next to it. The reason is: "Bounced 07.03.2022: mx1.free.fr: 550 spam detected".
His account isn't included in the group bouncing members' list (I think because he is no longer an actual member of the group, right?).

Now, what can/should I do? If his account is in hard bounce, can he receive mail from the owner's address?

Thank you for your help.
Marina

On Mon, Mar 18, 2024 at 12:11 PM, Marina wrote:

Now, what can/should I do?

He could contact his email provider and make them remove Groups.io from the spam list they use.? Until they do, he'll never get anything from the site.

Duane
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Thank you, Duane. I contacted the member from my personal address explaining the whole thing, but I also suggested he sign up with a different account.
Best,
Marina