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muting a topic

Ullman Garrett All Messages By This Member #15158 I have a subscriber trying to mute a topic, let's say subject is?"Wednesday Meeting".? He clicks on "mute this topic" and confirms. A week later the same message shows up in his email. He says he looked at muted topics?and the message "Wednesday Meeting"??is muted multiple times. Looking at all messages to my group I find the weekly message "Wednesday Meeting" each week.. Interestingly it always shows up a new message, never in an existing?topic "Wednesday Meeting". The subject lines are identical, not sure why it would not show up as a topic with multiple messages. I tested "mute this message" in a test group and it works just fine. Both messages with subject "Test mute this message" showed up in a single topic with 2 messages. My muted subscription did not receive the second message.. Any ideas?
Duane All Messages By This Member #15163 On Tue, Feb 26, 2019 at 06:36 PM, Ullman Garrett wrote: The subject lines are identical, not sure why it would not show up as a topic with multiple messages. If it's not posted as a reply to the original message, thus creating a new topic, then it won't be muted by the original action.? Muting doesn't use the title/subject, it uses the topic/thread. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
Brian Vogel #15167 And, in cases like this, which is where a "standard subject" is reused cyclically, using "mute topic" doesn't even make sense, really, for the reason Duane has already mentioned. This is precisely what e-mail filters/rules were created for.? The person who doesn't want to ever see "Wednesday Meeting" if it originates from [email protected]?had ought to create an e-mail filter in his or her e-mail client or webmail that immediately moves the message to their Trash (NOT SPAM - this can sometimes result in behind the scenes marking which is not wanted) folder.? They'll never see another one again, at least if it comes from the address noted in the rule or filter. -- Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 ???? I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use. ? ? ? ? ?~ Galileo Galilei
Ullman Garrett All Messages By This Member #15170 Duane, Thanks for the quick response. So a new email with the same subject creates a new topic? I'm scratching my head to understand why in my test group I sent an email "testing muting a topic" from a user.? I then muted that topic in my email and then sent another?email with same subject from the first email. It posted on the website as a second message in the topic "testing muting a topic". I did not receive an email from the second message. I know I'm missing something. I much appreciate your insight. Ullmang toggle quoted message Show quoted text On Tue, Feb 26, 2019, 8:16 PM Duane <txpigeon@...> wrote: On Tue, Feb 26, 2019 at 06:36 PM, Ullman Garrett wrote: The subject lines are identical, not sure why it would not show up as a topic with multiple messages. If it's not posted as a reply to the original message, thus creating a new topic, then it won't be muted by the original action.? Muting doesn't use the title/subject, it uses the topic/thread. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
Bruce All Messages By This Member #15173 On Tue, Feb 26, 2019 at 11:02 PM, Ullman Garrett wrote: Thanks for the quick response. So a new email with the same subject creates a new topic? As others have stated, the mute function affects topics, not subject lines. The process for creating new topics depends on whether the reply is by email or online, and there is also a time component for the former. See?/g/GroupManagersForum/wiki/Avoiding-threading-topics---threading-algorithm?for details on how groups.io creates new topics.? Regards, Bruce? -- The system Help is your friend.??/static/help
Ullman Garrett All Messages By This Member #15175 Bruce, I have learned something new today. Thanks for your help? on subject "muting a topic". The time part of algorithm was unknown to me. Ullmang Ashley Montagu said: “The idea is to?die young as late as possible.” toggle quoted message Show quoted text On Wed, Feb 27, 2019, 12:15 AM Bruce Bowman <bruce.bowman@...> wrote: On Tue, Feb 26, 2019 at 11:02 PM, Ullman Garrett wrote: Thanks for the quick response. So a new email with the same subject creates a new topic? As others have stated, the mute function affects topics, not subject lines. The process for creating new topics depends on whether the reply is by email or online, and there is also a time component for the former. See?/g/GroupManagersForum/wiki/Avoiding-threading-topics---threading-algorithm?for details on how creates new topics.? Regards, Bruce? -- The system Help is your friend.??/static/help

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