开云体育

Hi,

I've noticed that if a member who is set as a Moderator sends a message direct to another member, the message composition screen defaults to say the message is being sent by the owner of the group. If the Moderator is not set to receive owner emails (as in my group's case) then they will not be able to receive a reply.

I can't think of any reason why a Moderator (without receive owner emails permission) should be able to send emails as the owner and unless anyone can enlighten me, I'll raise it with support.

Regards
Andy

On Wed, Jul 31, 2019 at 12:21 PM, Andy W wrote:

I can't think of any reason why a Moderator (without receive owner emails permission) should be able to send emails as the owner and unless anyone can enlighten me, I'll raise it with support.

I generally support the idea that the drop-down menu should omit the +owner address if Owner Email is set to None. What you may be missing is that "receive owner emails" is not a permission...there is nothing keeping the same Moderator from clicking on Subscription on the left-side menu bar and turning them back on.

There's a general disconnect between the Permissions and Notifications and Owner Email sections of the Moderator setup. It's entirely possible to give a Moderator permission to approve pending members but not initially set him up to receive the corresponding notifications. There are several other possibilities along those lines. Both the Owner and the Moderator can turn these things on and off; this flexibility allows a given Moderator to go on vacation (or whatever) without having his inbox fill up with unwanted messages.

The bottom line is that a Moderator has a shared responsibility to make sure he receives all the notifications and emails necessary to do his job.?

Hope this helps,
Bruce
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