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Members transferered from Yahoo group cannot sign in to new Groups.io group

 

I have just transferred my Yahoo group to Groups.io.
The transferred members are reporting to me via Yahoo group that they do not understand how to access the new Groups.io group.
?
Here is their problem. How do they actually access the new Groups.io group?
The notice sent by Groups.io to the Yahoo group says two things:?
1. How to go to the new Groups.io group homepage; ¡°The group homepage is located here.¡±?
2. and, how to immediately unsubscribe
The transferred member is not told how to sign in to the new Gropus.io group.
After the member clicks on the link to the group homepage. What do they do to sign in to the group?
3. The group homepage apparently provides several options:
Do they click on the ¡°Join This Group¡± button? This option does not make sense because they were transferred. Or,
4. Do they click on the ¡°Log In If Already A Member¡± button which takes them to the login page? Apparently, they do not already have a Groups.io account so they cannot sign in because they can¡¯t have a link sent them.
5. That leaves only one option. They must go to the top of the homepage and click on ¡°Sign up¡±

When they go through the process of creating an account they do not receive the confirmation email.
?
That leaves them in limbo. What do they do if they never receive the confirmation email?
 

See this help in the wiki.?

/g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address

Also so you can tweak your welcome message.?

See?/g/GroupManagersForum/wiki/Member-Notices

Frances
 

they should already be a member of the io group if they were a member of the yahoo group. is the io group the same name as the yahoo group? if they did not receive the confirmation email tell them to do a search in io for the name of the group. it should come up and they can click on it.
when they create their io account the groups that they are a member of should also populate in the list under the groups icon.
they should have to rejoin the io group
 

I am about to do the same transfer.

I believe if they want to use the web side of Groups.io they will need to create an account with the email they have transferred from Yahoo.? Then they will gain access to the group on the web.? As they transferred, they are subscribed to the group, but only via email and will get messages and could reply, depending on group settings.

My view of it anyways...
 

Apparently, this problem has been?solved. Link to sign in?is now being received. Must have been something related to bandwidth...who knows?
 

If you have transferred the group from Yahoo, everyone involved will already have an account under the transferred email addresses. They do not need to be confirmed and no confirmation emails will be sent.

Group members also do not have to log in in order to send emails to the group or change their subscription settings.

If they want to access group files and photos and so on, login instructions can be found at?/static/help#password?

Regards,
Bruce
--
The system Help is your friend.??/static/help

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