开云体育

Good evening,?
we have much files in our group (more than 1000); in our messages we often make links to this files.?

Klicking this links means: you have to make a new login (1) - and than you can save the linked file (2) and than open it (3).


Why you must login again (1) -though the user is logged in yet ?

Is it possible to avoid this ? Maybe this is a problem of the browser, because one of our members must not loggin again and again !

Christoph

On Wed, Nov 13, 2019 at 04:29 PM, Christoph wrote:

Why you must login again (1) -though the user is logged in yet ?

Is it possible to avoid this ? Maybe this is a problem of the browser, because one of our members must not loggin again and again !

Christoph -- The login is stored as a browser cookie. Some people have their browser set up to discard cookies after each session. If you don't want to end up logging in again and again, you have to configure the browser not to do that.

Hope this helps,
Bruce

Bruce,
Cookies are allowed - for example I've 6 groups.io cookies and they? are not discarded after each session. That seems not to be the solution..

Christoph?

On Wed, Nov 13, 2019 at 09:29 PM, Christoph wrote:

...in our messages we often make links to this files.?

Klicking this links means: you have to make a new login

Does this happen when reading the message as an email or when read on the web UI?

And is this your experience or is it something someone else has reported?

Chris

Hi Chris,
this is an interesting aspect:?
I tried to test it - but I don't have any problems now. I down't know what I could have changed in Chrome...

So I must ask the other ones - we are about 7 aktiv persons (Mods and Owners) - everyone except one (and me since a few minutes) has this problem. The "one" works only by smartphone.?

Have a nice day? - and weekend is coming soon

Christoph