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Group Not Displayed in 'Your Groups' Menu


 

I belong to about eight groups hosted by Groups.io. At the top left of the home pages there is a drop down menu that lists the groups I belong to. Seven of my groups are listed, one is not. I've looked for a way to add the group that is missing but have not found an answer.

Has anyone else had this problem, know how to fix it? It would make accessing the missing group much easier.

tommy0421


 

The groups shown are based on the account that you're logged in with.? It sounds like you may have a second account for the other group.? Easiest solution for that is to join that group with the account that shows all the others.

Duane
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"all of my groups not displayed in your groups menu"

My guess would be you are using a different email for the 8th group.
Ullmang

On Sun, Oct 7, 2018, 11:14 AM Tommy Meehan <tmeehan0421@...> wrote:
I belong to about eight groups hosted by Groups.io. At the top left of the home pages there is a drop down menu that lists the groups I belong to. Seven of my groups are listed, one is not. I've looked for a way to add the group that is missing but have not found an answer.

Has anyone else had this problem, know how to fix it? It would make accessing the missing group much easier.

tommy0421


 

One of the first things I checked was, what email account I was using in the group that doesn't display. (Lets call it Group 8.)? It's the same account and password as my other groups (including this one). Also, strangely, in the group that isn't listed on the Your Groups menu, Group 8, when I visit Group 8 and look at the Your Groups menu at the top left, it lists the other 7 groups but not Group 8.

tommy0421


 

On Sun, Oct 7, 2018 at 03:14 PM, Tommy Meehan wrote:
(Lets call it Group 8.)
Do you know of anything "unusual" about the setup of group 8?? I can't think of anything that would keep it from showing up on Your Groups, just grasping at straws.? I'd send all the info to support as it seems there's a bug.

Duane
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Gerald Boutin
 

On Sun, Oct 7, 2018 at 05:14 PM, Tommy Meehan wrote:
One of the first things I checked was, what email account I was using in the group that doesn't display. (Lets call it Group 8.)? It's the same account and password as my other groups (including this one). Also, strangely, in the group that isn't listed on the Your Groups menu, Group 8, when I visit Group 8 and look at the Your Groups menu at the top left, it lists the other 7 groups but not Group 8.

tommy0421
Tommy,

How can you be sure what account "Group 8" is in since it does not show up in the account you believe it is in?

If you log out of your account, can you still access "Group 8?"

Is Group8 perhaps a group that was transferred from Yahoo groups? If so, it may be using an old account you were using on Yahoo groups. I transferred over several groups from Yahoo groups, which, for various reasons over time were associated with several different email addresses. That wasn't a problem at the time because I generally only used the web interface.

When I got here to groups.io, it took a while to get all of the groups consolidated into one account.

--
Gerald


 

If I look at My Account in Group 8 it shows the same email address as in Groups1-7. The password appears to be the same. at least it is nine digits. Here's a strange part-

When I LOG OUT of Group 8 and then log back in, I'm taken to My Groups list. But only 1-7 show up. I have to use Google to get to Group 8. And when I click on the link in Google and land on Group 8's home page, I'm already logged back in.

Yes, Group 8 was a Yahoo Groups transfer, but then all my Group IO memberships were Yahoo Group transfers. Everything seemed to run as usual when Group 8 decided to make the switch except, I noticed, my membership was never listed in the My Groups listing. I guess I have to contact support. I thought maybe someone else had also had this happen but I guess not.

Thanks, I appreciate the feedback
tommy0421


 

Try unsubscribing then resubscribe using the common email address?


 

Problem solved. As was suggested, the missing group was a result of my using a different email address for that group. I discovered that by logging out of my Groups.io account and then trying to log back in with another email address, an AOL account that I had not used in many years. I thought I had changed my primary email address in all my Yahoo Groups but apparently I missed Group 8.? When I tried logging in to Groups.io with the AOL address that opened an account that consisted of Group 8 only, apparently created when Group 8 was migrated from Yahoo to Groups.io. When I discovered I was logged in to Group 8 with the old AOL account I tried to change it to my current Gmail account. That produced a message that my Gmail account was already being used; would I like to "merge" the two accounts, with the Gmail account being the surviving account? I clicked yes and was emailed a link to allow me to do that.?

Now ALL my Group.io memberships appear on the My Groups menu.

Btw, just as information, I have not participated in Group 8 (i.e. sending a message) in about fifteen years. Group 8 is a regional history discussion group and about fifteen years ago there was a very troubling incident. It began with a discussion about a non-profit group some of us belonged to. This was an incorporated group, that required dues, and that held meetings, an annual convention and published a quarterly newsletter. Someone wondered why the newsletter never included a financial statement as did other groups he belonged to. One of the members then angrily wrote it was not necessary and he resented the implication that there was some financial mismanagement. The original poster said he wasn't implying anything. A third member chimed in that he was a CPA and wrote it was a mistake for groups not to publish a financial statement at least once a year. He said it's not fair to the people handling the revenue, either. People can have financial problems and if they have access to funds with no checks and balances it can be very tempting. He said he had been involved in cases like that and, while he was in no way suggesting anything like that was going on with the non-profit group, as a CPA he would urge them to publish an annual financial statement in the newsletter.

The "angry member" then wrote that the CPA was "deliberately pushing my buttons" and he was going to find out that was a stupid thing to do. He wrote that he knew how to trace the CPA's location and threatened to kill him! Literally. The angry member was a well-known troublemaker (he'd already gone after me in the short time I had been in the group) and there were demands he be banned. The group owner shrugged it off and refused to take any action, not even a warning message. As a result, I decided (along with many others) not to post messages there anymore but I maintained my membership in order to have access to the Files Section. They have a lot of historical data stored in various formats.?

Long and winding road!

tommy0421