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Group already part of a transfer


 

I'll admit first off that I'm new to group management, so be prepared for some ignorance on my part.
I'm trying to transfer a group from Yahoo. I was just made owner of the group (R_and_R_engines), due to the ill health of the previous owner.
I've created a new IO group (RandREngines) and upgraded to Premium.
I've filled out the transfer request page.
The page tells me that group is already part of another transfer.
I suspect that a transfer may have been started by the previous owner, but a search in groups.io doesn't show any group with a similar name or content.
I have asked the previous owner of the Yahoo group for help, but not sure if he will be able to.

Can anyone advise me how I should find out about the 'other transfer' that my Y! group is involved in and how to resolve this situation, please?

Thanks,
Pete.


 

On Mon, Nov 4, 2019 at 10:52 AM, Pete Twissell wrote:
The page tells me that group is already part of another transfer.
I suspect that a transfer may have been started by the previous owner, but a search in groups.io doesn't show any group with a similar name or content.
I have asked the previous owner of the Yahoo group for help, but not sure if he will be able to.

Can anyone advise me how I should find out about the 'other transfer' that my Y! group is involved in and how to resolve this situation, please?
This has happened before, and only support can look up the other transfer for you ([email protected]). At that point you should be able to contact whoever owns the other group and find a way to work out which will proceed (i.e.: who is going to delete their pending transfer request).

Regards,
Bruce