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Somewhere in the pre-creation documentation should be a clear list of the limitations of the free groups.

It should also be clearly listed in the group owner docs, and possibly elsewhere.

I created a group that had the potential for 5000 members. I searched the group owner manual for 'limit' in order to find out if there was any limit to the number of members in a group. The only reference to limits that I found were pertaining to 'storage limits'. This was not an issue for the group that I had in mind.

Imagine my surprise when applicants started sending messages that "Applications are disabled because this group cannot add any more members". I again searched the group owners manual with no success. Only after doing a Google search did I find messages that stated that member limits were imposed in 2021.

This caused considerable confusion, embarrassment and irritation. If we had known of this limitation, we would not have attempted to create the group on groups.io.

As a not-for-profit group with no treasury, a subscription that could cost up to $200 per month is not an option.

I recommend that this information be made clearly and plainly available to anyone considering the creation of a group.

On Sun, Jul 14, 2024 at 06:29 PM, Neil Preston W0NRP wrote:

Somewhere in the pre-creation documentation should be a clear list of the limitations of the free groups.

It should also be clearly listed in the group owner docs, and possibly elsewhere.

?

If you click on create a new group, a page appears with all the info. For free, it says:

If you just need a full-featured mailing list.

$0 per member
?
Unlimited Messages
Up to 100 Members
Advanced Moderation Features
1GB Storage Space

Not sure how to miss this!
/static/pricing

In the Help, in Getting Started guide, see /helpcenter/gettingstarted/1/step-2-decide-which-plan-you-want

And if you want to see what the status of your group is, go to Admin, Preferences, Upgrade.

Frances


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Help available from Groups.io help and GMF wiki.

?

Neil . . .


On Sun, 14 Jul 2024 15:27:17 -0700, "Neil Preston W0NRP via groups.io"
<w0nrp@...> wrote:

Somewhere in the pre-creation documentation should be a clear list of the limitations of the free groups.

In addition to Frances' comments, if you can provide documentation that your
group is indeed a non-profit, or associated with Indivisible, you get a
discount:

-----------------------------------------------------------------------------------------------------------------------
"If you are legally recognized as a non-profit organization, we offer a 50%
discount on our Enterprise plan. When upgrading your group, select the
non-profit discount. Also, please contact us so we can verify your non-profit
status.

"Is your group associated with Indivisible? Please contact support, and we will
upgrade your group to Premium for free."

-----------------------------------------------------------------------------------------------------------------------

I don't know if this will make any difference, but I thought it was worth
mentioning.

You can look into paying for web hosting and set up a bulletin board type of
website using their free software usually offered with web hosting. Some web
hosting sites have a free plan. Most aren't expensive if your needs are simple.
There is a learning curve on learning how to build a bulletin board, or even a
Wordpress site, but I was able to put up a bulletin board after some
experimentation over a few day's worth of testing.

I'm sure there are other alternatives, but I don't feel this is the place to
discuss all of the alternatives since this group is about running a group here
on groups.io.


Donald


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