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Contact Group Owner Link for Digests


 

Am I missing this link in digests, or is it really not there?? That link, "Contact Group Owner", is found in the footer of every Individual email I see in my groups.? And, I've been telling all my list members it's also there, under the individual message footers in a digest.? But, I don't see it.? I assumed it would be there, because the Yahoo Groups digest formatting has that, so I just assumed groups.io would mimic that digest formatting.? I made a poor assumption, apparently.? Can anyone tell me if it is anywhere in a Digest??? This is pretty important, as occasionally, a list member can't get signed in, they forget how to request the link to their Account page (even though it's well described on the Log In page - I have some computer challenged list members), and it would be great if Digest list members would have that link available so they could contact the list mods off the list to request assistance.
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Patty S.


 
Edited

On Wed, Jan 30, 2019 at 06:57 PM, Patty Sliney wrote:
Am I missing this link in digests, or is it really not there?? That link, "Contact Group Owner", is found in the footer of every Individual email I see in my groups.? And, I've been telling all my list members it's also there, under the individual message footers in a digest.? But, I don't see it.? I assumed it would be there, because the Yahoo Groups digest formatting has that, so I just assumed groups.io would mimic that digest formatting.? I made a poor assumption, apparently.? Can anyone tell me if it is anywhere in a Digest???
The +owner address is not there for a digest, but does appear on the group Home page.?

Footers have been a topic of much discussion (most recently ) and are a compromise between providing necessary links vs cluttering up every message. This is especially true of plain-text message delivery, in which each URL is a fairly long string of text that may or may not be "linkified" by the recipient's email client.

See?/g/GroupManagersForum/wiki/Footers?for details on what links are present in footers for the various message types and how the group settings affect them. You also have the option to insert information of this nature in your group's custom footer (see Admin>Message Formatting>Message Footer).

Hope this helps,
Bruce
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Thanks, Bruce.? If the link is on the list home page, but the list member cannot figure out how to sign into Groups.io, not sure that's very helpful. I know those links are active on a list's home page, even if you're not signed in, but some/many of my list members are computer-challenged enough not to figure out how to search for our list while not signed into Groups.io.? In my mind, this is a miss.? The footer on the digest really should mirror the footer on an individual email.? That way, Digest members will have the same footer links as someone on Individual Emails.?

Patty Sliney



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Patty S.


 

On Thu, Jan 31, 2019 at 09:16 AM, Patty Sliney wrote:
The footer on the digest really should mirror the footer on an individual email.
In that case, you should probably modify the group custom footer as Bruce mentioned to include the link.

Duane
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Omg Bruce and Duane. I did not realize or forgot I could customize the footer. Off to do that now. Thank you for the kind reminder.?
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Patty S.


 

Patty,

If the link is on the list home page, but the list member cannot
figure out how to sign into Groups.io, not sure that's very helpful.
They don't need to log in, that part of a group's home page is public. All they need do is follow the link in the digest to the group and then scroll down to where the Group Email Addresses are listed.

but some/many of my list members are computer-challenged enough not to
figure out how to search for our list while not signed into Groups.io.
No searching required. The link in the digest takes them straight to the group's home page. The only "trick" is having to scroll to the bottom of the page.

The footer on the digest really should mirror the footer on an
individual email.
You might present a persuasive case on beta to get the header/footer links of digests updated.

Especially if you can articulate what's missing and why that's a problem (what's the use case?). IMO the statement that they should mirror what's on individual messages, while perhaps a useful criteria, wouldn't by itself be a persuasive motivator for change.
Shal



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