开云体育

Here is a first draft of a message dealing with the spam issue.

Spam email is a big issue these days and list servers like Groups.io work hard to avoid being identified as a source of spam. Be aware that if you mark an email message from the group as spam your email program may report this back to your ISP. They in turn send a report to Groups.io, who may automatically unsubscribe you from the list. You will then be sent a message to allow you to resubscribe if you wish. To me this seems like a poor way to handle this issue, but it is a complex topic and I'm not sure what would be a good solution. This policy may change at some point, but until it does don't mark email as spam unless it really is. If you don't wish to read a particular topic just delete the messages or use the "Mute This Topic" link at the bottom of the message. I suppose no real harm will be done if you then resubscribe right away, but it may be annoying and you may wonder what is going on.


Jonathan

On Mon, Dec 25, 2017 at 09:49 am, Jonathan Sivier wrote:

To me this seems like a poor way to handle this issue,

Since this is a draft, personally I'd delete that because you don't know what the alternatives are, it's likely to cause more flaming about the issue, etc.

Also, this part

until it does don't mark email as spam unless it really is.

neglects to mention that often (even, perhaps, most often), the message is marked as spam without the user's knowledge. I think you should mention that it might be done without their knowledge.
?
--
J

This seems a good addition from the draft. Suggesting what they can do if they wish to delete a post from their email is a good thing.

‘If you don't wish to read a particular topic just delete the messages or use the "Mute This Topic" link at the bottom of the message. ‘

Frances

Jonathan,

To me this seems like a poor way to handle this issue, but it is a
complex topic and I'm not sure what would be a good solution.

I agree with J about leaving this part out. It would be fine in discussion, but I'm not sure you want this message to start that discussion.

As you note, it is a thorny subject and discussed at length in beta@. The short of it is Mark feels that certain of the email services have left him no other option to avoid having messages from Groups.io more likely sent to spam, affecting all users of that service not just this one member.

Things may indeed improve in the future, if the "one-click" unsubscribe proposal is adopted by many email services, and implemented well by them. But until then the best advice is to never mark a Groups.io message as spam, even if it is - you'll get unsubscribed either way.

Also, as J noted, if your email service automatically sorts some messages to your Spam folder (as most do) never allow any Groups.io messages to linger there. Mark them "not spam" before filing or deleting them. This implies a need to check your spam folder more often than the automatic deletion interval.

Instead take any spam messages up with the admins of that group. They may already know, but the likely case is that they'll have to do something to prevent more spam being sent through their group.

Shal

I found that with Roadrunner email, it was best to turn off the
ISP-level spam filter and do my filtering in my email client. You may
not even know it is turned on (it's on by default) and may be losing
some important email that way (I was, and so was a friend of mine who
had the same issue with the same ISP).

Once it's turned off, what they do is append "SPAM:" in front of the
subject line for apparent SPAM (even when the spam filter is turned
off) and it still goes to my inbox. Most of the time it's not SPAM at
all, but I filter it visually since that word stands out for me and I
check those first. When I then delete them in my email client program,
it doesn't have any effect like deleting them in the ISP SPAM folder
for my account.

This might not be true with GMAIL and other webmail that integrates
with email clients like Mozilla Thunderbird and the more refined
version of it that's called PostBox (not free like Thunderbird is).

In Postbox, I just mark the email that gets mislabeled by GMail as
SPAM as read and leave it there unless I need it sorted into my inbox
or another folder.

Donald


On Mon, 25 Dec 2017 14:30:20 -0800, "Shal Farley" <shals2nd@...>
wrote:

Also, as J noted, if your email service automatically sorts some
messages to your Spam folder (as most do) never allow any Groups.io
messages to linger there. Mark them "not spam" before filing or deleting
them. This implies a need to check your spam folder more often than the
automatic deletion interval.

The further a society drifts from truth the more it will hate those who
speak it. --George Orwell