Approve and unmoderate senders not working
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Check your group Settings page.? If you have Spam Policies set to Moderated, this will happen.? It could also be that the message has a hashtag that is set to moderated.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
I have chosen "Approve and unmoderate sender" multiple times for posts send by me to one of my lists, and yet messages from me are still held as pending until I approve them.This might only work to unmoderate a "New Users Moderated" member prior to their "Automatically unmoderate new users after N consecutive approved posts." setting... |
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I had the same problem initially, not to mention the part time mods in my three groups who also got confused...
The problem is semantics me thinks.? The button is named "Approve & Unmoderate Member" and therein lies the problem because it must be interpreted differently by GIO than what I initially thought it meant. To me and plenty of others I'm sure, "unmoderating" a member means setting them to always not-moderated regardless, they can post freely all they want, I vetted them and I'm done with moderating them, and I don't want the group's moderation setting to get in the way, hence I will set them to "P - Override: not-moderated", which does have an uncanny resemblance to "unmoderated".? So the first few times I used that button I was under the impression it did just that, auto-set them up as "P".? But that's not what the code does, it sets them up with the default group mod setting, which, if it is Unmoderated, then they in effect end up being the same (more or less) as the "P" setting.? But if the group is setup as moderated, then it doesn't work, and you still get the pending messages from them until you go to their settings and manually set it to "P".? In one case it's a single-step process, on the other a two-step process. The same thing happens with the NuM setting, it also gets changed to the group default, I'm sure it's the same code block that does it.. So obviously the simplest fix could be to change the button caption to something else instead of "Unmoderate", to indicate to the mod that they are setting the default group? setting, not "P". But, there is a value in having the group default as moderated (to ensure nothing falls through the cracks, especially when dealing with part-time mods who sometimes are not very computer-savvy) and after vetting folks, setting them to "P" and letting them loose, so a "Approve and set to "P" or whatever button would be nice. Or maybe modify the code to be group-setting aware, and either set to default if group is unmoderated or "P" if moderated, then the current button caption would be less confusing/misleading, and it would work the same under both group moderated settings. Cheers, Christos |
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John,
I completely understand, and also agree that having the group setting is easier in the long run, but the problem still remains, if a group wants to have a moderated default group setting to make sure nothing falls through the cracks, then the approve and unmoderate button is not then doing its intended function. I mean, to me at least, the way it works (differently depending on default group setting), can be confusing/misleading. Cheers, Christos |
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On Thu, Dec 19, 2019 at 07:08 PM, Christos G. Psarras wrote:
I mean, to me at least, the way it works (differently depending on default group setting), can be confusing/misleading.Yes, the wording was hashed and rehashed on the beta group a few years ago.? I believe it was decided that the information presented there and in the group settings was clear enough.? You'd need to bring this up on that group in order for anyone from management to see it. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Duane
Michael Pavan
Christos Psarras