A couple of other things occurred to me. There is a check box which must be checked for the action "Approve and Unmoderate" to take place.
The other is that this might have been a message allowed by your integration, but all of those are moderated. You can approve them, but not unmoderate them.
Cacky
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On 8/8/2019 3:40 PM, Duane wrote:
Check your group Settings page.?? If you have Spam Policies set to Moderated, this will happen.?? It could also be that the message has a hashtag that is set to moderated.
Duane
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