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Can't find the SPLIT TOPIC - Not on the MORE menu


 

So, I went to the HELP, found how to do a SPLIT TOPIC.? Oddly, that hamburger MORE option is not found.
?
Here is the help ...
/helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics
?
Here is the MORE button offerings.
?


 

On Thu, May 7, 2020 at 10:50 AM, BMaverick wrote:
So, I went to the HELP, found how to do a SPLIT TOPIC.? Oddly, that hamburger MORE option is not found.

From the provided screenshot, you appear to be in Messages view. You have to be in Topics view?for Split Topic to appear in the More menu.

Select that from the blue pull-down menu at upper left.

Hope this helps,
Bruce

P.S.?For future reference, there also must be at least two messages in the topic.?


Check out the new groups.io Help Center?and?groups.io Owners Manual


 

On Thu, May 7, 2020 at 09:50 AM, BMaverick wrote:
Oddly, that hamburger MORE option is not found.
Did you read the Note near the top of that page?? I've been bitten by that a couple of times.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


 

OK, went to the top and noticed this ...? It's all set to topic.


 

I tried the help section one more time and still it's a no go via step-by-step.

Also at the bottom of the help page, it shows a TIP to put the message thread in Moderation.? I tried that too, then checked the MORE.? Still no SPLIT TOPIC option to select.


 

On Thu, May 7, 2020 at 12:13 PM, BMaverick wrote:
OK, went to the top and noticed this ...? It's all set to topic.
Another thought or two...

You can't split a topic at the first message in the topic...only the second and subsequent messages.

If you're looking to change the subject line at the very first message you need to change that in Topic Properties.

Just guessing,
Bruce

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

Bruce,

Nope this is the 44th message.? Want to split into a new topic as it is taking the OP topic down a fast rabbit hole.

BMaverick


 

By chance is there anything in the ADMIN settings in the group that would prevent the SPLIT TOPIC function to be missing??? Just a thought.? This is new territory on GroupsIO for me. :)


 

Bruce, et. al.,

Found out the post I want to split into a NEW topic has image attachments.? There is no SPLIT TOPIC menu option for this posting.? It's the last post in the message thread as #44.? Other messages in the same message thread without images show the SPLIT TOPIC menu function.? Thus, is this a bug or there is no ability to SPLIT TOPICS of a posted message with image attachments?

Puzzling indeed.

BMaverick


 

On Thu, May 7, 2020 at 05:22 PM, BMaverick wrote:
By chance is there anything in the ADMIN settings in the group that would prevent the SPLIT TOPIC function to be missing?
No.

It's the last post in the message thread as #44.? Other messages in the same message thread without images show the SPLIT TOPIC menu function.
But is it the first post on the page?? If so, click on Date to get it to the bottom and you can split it as previously explained, /g/GroupManagersForum/message/31684

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


 

Bruce,

Thanks so much.? I guess I missed that DATE toggle trick.? It sure worked!?? Thanks. :)

BMaverick