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Moderators removed for spam


 

On a fair sized list I co-own, over 1500 subscribers. The moderator was removed because a message was marked as spam.
Now this moderator has been the one raising the funds for the Premium status of the list.
Automatically removing a moderator is distrubing; the next question is Can owners also be removed automatically?
I remained a co-owner after transferring the list from YG, just to help the list owner with ADMIN hiccups like this.
I don't want owners/moderators to be automatically removed from a list, at least an intermediate, verification step is
needed before removal.
--
ken clark

www.shastasprings.com


 

On Sun, May 3, 2020 at 02:05 PM, SP4149 wrote:
The moderator was removed because a message was marked as spam.
Correct.? If their email provider uses FBL that is reported to GIO, they'll be removed.

Can owners also be removed automatically?
Yes.

I don't want owners/moderators to be automatically removed from a list,
We don't have any say in the matter.? The most we can do is use an email service that seldom, if ever, arbitrarily decides to mark messages from GIO as spam.? There's some good information at /g/GroupManagersForum/wiki/Removed-for-spam

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


 

If your "fundraising moderator" was ambitious it's possible that his own email provider might label him as a spammer. when one starts sending a few hundred emails of very similar content, one can quickly get labeled as a spammer.
To avoid this, use one of the commercial email services that provide free accounts.
Mailchimp allows up to 20o0 contacts in their free account.
--

Bob Bellizzi


 

From what I've seen as owner or moderator on lists, you aren't really
removed from the list but only from being sent things from the list. When
you respond to the drop message it knows all the groups and rights you had
before and all is back to normal.

-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org


 

On Sun, May 3, 2020 at 07:14 PM, Ken Cameron wrote:
From what I've seen as owner or moderator on lists, you aren't really
removed from the list but only from being sent things from the list.
Ken -- My experience does not bear this out. It seems to me that the FBL mechanism actually removes you...but only from that one group.

For example, a log entry to that effect is generated:
Bruce Bowman <bruce.bowman@...> reported message?#150?as spam and was removed via email

Your account is no longer listed among the active subscriptions, you no longer receive emails, and you cannot access Photos, Files, or any other online content in that group. You may be able to read messages online, but only if the group's message archive is public.

Your name is retained in the member list only as a Past member, with a status of "spam left." Only after you click the link in the "resume subscription" link in the notification email are you moved back to the regular membership list.

Anyway, hope this helps.

Bruce

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

Bob,

If your "fundraising moderator" was ambitious it's possible that his
own email provider might label him as a spammer.
While true, that's not germane to this topic.

The circumstance here is of the moderator receiving a message from the group, not sending one to it. If a member's email service, even a moderator's or an owner's service, delivers a message to the Spam folder, and the person doesn't correct that action (mark the message as "not spam") the email service may send feedback to Groups.io claiming that the person is no longer interested in this list's messages.

Shal


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Shal,

I was getting kicked out with the spam message even though there were no groups.io messages in my spam folder (thank you AOL).

Sincerely,


In a message dated 5/3/2020 5:36:18 PM Pacific Standard Time, shals2nd@... writes:

Bob,

> If your "fundraising moderator" was ambitious it's possible that his
> own email provider might label him as a spammer.

While true, that's not germane to this topic.

The circumstance here is of the moderator receiving a message from the
group, not sending one to it. If a member's email service, even a
moderator's or an owner's service, delivers a message to the Spam
folder, and the person doesn't correct that action (mark the message as
"not spam") the email service may send feedback to Groups.io claiming
that the person is no longer interested in this list's messages.

Shal


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Rli,

I was getting kicked out with the spam message even though there were
no groups.io messages in my spam folder (thank you AOL).
AOL has been one of the most aggressive about this.

My understanding (and I've never used AOL so I'm not asserting certitude) is that the triggering event is when AOL deletes a message, based on an automatic deletion of "old" messages from the Spam folder. I don't know what time limit AOL might treat as "old".

So the question would be how sure you are that their hadn't been a groups.io message in your Spam folder, just before your removal. If you have been routinely checking your Spam folder then I don't know how to explain your experience. Other than "thank you AOL" ;-)

Shal


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Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list


 

Hi Mike,

Like your group, my groups have multiple owners so the chances of both going away at the same time is small. I go one farther, I have a second owner membership under a different email provider. For this, I generally use gmail, which I see is not on the list. That way, if my main Yahoo account is removed for any reason, I can still add myself back under the gmail account.

Of course this doesn't prevent another owner from dumping all of the owners, in which case, I don't know of a cure. Choose carefully.

Paul, Ohio, USA


 

On 2020-05-03 at 4:54:25 PM, Bruce Bowman <bruce.bowman@...> wrote:

My experience does not bear this out. It seems to me that the FBL
mechanism actually removes you...but only from that one group.
For the particular situation processing a FBL report from a group's
moderator or owner, it seems like a reasonable compromise would be to switch
their membership in that one group to "no email". This way, they stay a
member of the group but the spirit of the FBL remains in place--however
poorly the current implementations are working. (E.g., Groups.io doesn't
"get in trouble" with the providers for sending mail that isn't "wanted"
until the user opts in again.)

There's a hiccup if a group doesn't allow "no email": should the member be
switched to "announcements only"? Should they be removed like happens today?

Thoughts?

--
Christopher W. <lists@...>


 

Your account is no longer listed among the active subscriptions, you no longer receive emails, and you cannot access Photos, Files, or any other online content in that group. You may be able to read messages online, but only if the group's message archive is public.

Your name is retained in the member list only as a Past member, with a status of "spam left." Only after you click the link in the "resume subscription" link in the notification email are you moved back to the regular membership list.
Could someone please clarify what, if anything, changes about a?member's status as a moderator or owner of a group, when a group moderator or owner is "removed" due to spam??

Thank you.


 

On Mon, May 4, 2020 at 09:37 AM, Mark Murphy wrote:
Could someone please clarify what, if anything, changes about a?member's status as a moderator or owner of a group, when a group moderator or owner is "removed" due to spam??
If the person clicks the reinstatement link in the "removed for marking as spam" notification, they are restored with privileges unchanged.

I have not tested what happens if they rejoin the group instead.

Bruce

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

On Mon, May 4, 2020 at 09:45 AM, Bruce Bowman wrote:
If the person clicks the reinstatement link in the "removed for marking as spam" notification, they are restored with privileges unchanged.

I have not tested what happens if they rejoin the group instead.
Thank you, this is good to know.?

I am concerned that an owner could be removed from a group "automatically" by a third party service. Yes, an owner can click on the reinstatement link in the notification. But there are some issues with that too:

  1. The removal notification email from groups.io is likely to be treated as spam by the mailbox provider who might silently discard it so the owner would never see it.
  2. Even if the mailbox provider sends the notification email to a spam folder, the owner must periodically check the spam folder for messages like this within 7 days of "removal".
In the case of a single-owner group, could failure to use the reinstatement link result in a group without an owner?

Am I missing something?


 

On Mon, May 4, 2020 at 10:21 AM, Mark Murphy wrote:
In the case of a single-owner group, could failure to use the reinstatement link result in a group without an owner?
The FBL mechanism, as implemented by groups.io, does not remove the sole remaining Owner of a group.?

In such a case there will be no notification sent and no reinstatement link.

Bruce?

Check out the new groups.io Help Center?and?groups.io Owners Manual


 

On Mon, May 4, 2020 at 10:57 AM, Bruce Bowman wrote:
On Mon, May 4, 2020 at 10:21 AM, Mark Murphy wrote:
In the case of a single-owner group, could failure to use the reinstatement link result in a group without an owner?
The FBL mechanism, as implemented by groups.io, does not remove the sole remaining Owner of a group.?

In such a case there will be no notification sent and no reinstatement link.
I could not find any mention of this "sole remaining owner" exception in the new Owners Manual or GMF Wiki. I might suggest this be added in Docs group and here in the Wiki.

Thank you.