Total newbie here. I'm trying to set up a new group for our 501c3. But on the set up line for group email address, I spelled it wrong. Can that line be corrected or do I need to delete this group and start over. So far no members other than myself.

On Mon, Dec 16, 2019 at 10:18 PM, Deb J. wrote:

I'm trying to set up a new group for our 501c3. But on the set up line for group email address, I spelled it wrong. Can that line be corrected or do I need to delete this group and start over. So far no members other than myself.

Yes. See?/g/GroupManagersForum/wiki/Renaming-a-Group

Bruce

Bruce, thank you. I’ve never used a wiki before and this section has a LOT of useful info. ?I followed the steps outlined to correct the typo in the email address. ?It did not work as I expected. ?I ended up with two groups. The original group and a second with the same name, but different membership. I was not an owner on the second group, or even a member. ?I’m afraid I am just plain confused by this process. ?I started to delete the original group to begin fresh but I got a warning that the name would be unavailable for a while. No explanation of how long “a while” might be. Any thoughts on what I might be doing incorrectly, or how long the name would be unavailable to start fresh? ?We need to transition our Yahoo membership as soon a sI can learn to manage GIO.

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Deb,

I followed the steps outlined to correct the typo in the email address. ?It did not work as I expected. ?I ended up with two groups. The original group and a second with the same name, but different membership. I was not an owner on the second group, or even a member.

I'm having a hard time visualizing what you mean. Casually speaking a group's name is its email address (and its web address), which you set on the group's Settings page:

There can't be two groups with the same Email Address (name). Two groups can have the same Title, so maybe that's what you mean?

The other thing I'm having trouble with is where you're seeing both groups. If you're not even a member of that second group, where are you seeing it? If you're seeing it in the "Find or Create a Group" list don't worry about it - it likely belongs to someone else. Instead, use the Your Groups drop-list to the left of the Find link. Your Groups will only show you groups of which you are at least a member.

I started to delete the original group to begin fresh but I got a warning that the name would be unavailable for a while. No explanation of how long “a while” might be. Any thoughts on what I might be doing incorrectly, or how long the name would be unavailable to start fresh? ?

I would not delete the group just to begin fresh. The email address of a deleted group is reserved indefinitely. As a practical matter you have to ask support to release it for you. In most cases it is much simpler to correct the Settings page.

Shal


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