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the group is new, members are posting, seems all is write with the world....I just received a message by way of my personal email that begins with "I can't seem to figure out how to get into the new group to reply. " I do a search and her email does not come up.....I do a direct add and I get the message in the subject line.....what am doing wrong?


 

On Sat, Dec 14, 2019 at 06:55 PM, Beck, Laurence wrote:
I do a search and her email does not come up
You have to search on the Members page.? It won't show up from the Messages pages.

Duane
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Laurence,

I just received a message by way of my personal email that begins with
"I can't seem to figure out how to get into the new group to reply."
Perhaps this link will help that person:
/g/GroupManagersForum/wiki/Logging-In

I do a search and her email does not come up.....I do a direct
add and I get the message in the subject line.....what am doing wrong?
As Duane said, you must be searching the Members page.
/g/GroupManagersForum/wiki/Directory-and-Members-List

If that's where you were I've no idea, unless maybe you typoed the address when searching for it.

Shal



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On Sun, Dec 15, 2019 at 12:55 AM, Beck, Laurence wrote:
I just received a message by way of my personal email that begins with "I can't seem to figure out how to get into the new group to reply".
Assuming that the person concerned is a member and you have found her membership in your records did you happen to notice her moderation status, e.g. was there an "NP" flag against her entry in the list? That would prevent her from posting by any method. It is worth checking her Posting Privileges on her individual membership page to make sure that it is correct.

How is she trying to post; is it by email or via the web UI? If the latter then Shal's guidance about logging - in applies; if the former is she using her account email address or another one entirely? If it's anothert email address then it won't work!

Chris