开云体育

I am trying to upload a large folder of folders of files (attachments from an old yahoo group). It contains 182 files, mostly pictures.

The upload completes but then the following message is displayed:

Groups.io is currently undergoing maintenance. We apologize for the downtime, and expect to be back shortly.

The folders have all been transferred but none of the files have been. I don't know if there is actual maintenance taking place as I was able to upload another bulk of 150 attachments to another group at the same time I was attempting to do so with the transfer in question.

• Are there characters that are unsupported for filenames/directory names?
• Is there a max file quantity or upload size that is causing issues?
• Is groups.io currently under maintenance?
• Help?

Thanks bunches.

On Mon, Nov 25, 2019 at 06:46 PM, Andrea wrote:

Is there a max file quantity or upload size that is causing issues?

There's not a hard limit (other than storage space), but trying to upload too much at once may lead to timeout of the connection, depending on site loading.? When that happens, you may get the maintenance screen.? (I always do.)

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Solved it. It was not a timeout (at least only partially), but a restriction without messaging. The files section restricted photos - they must be uploaded to the photos section.

I did not see the photo restriction error though when trying to push a large number of files (I tried 182, 150, 100 ,75), but once I tried to push a smaller number of files (25), I got the photos section restriction error. Pushing all 182 photos in one batch worked just fine when pushing them to a photo album.

My guess is that there is a backend bug or a UI oversight in how the photos section restriction is handled when pushing a large number of files - after a certain quantity, batch size, or _timeout_, the photos restriction error is not displayed in the UI or bubbled up client side. That is why a similar size batch upload worked in another group - the restriction was not in place.

Anyways, problem solved, but kinda frustrating. How do I open a bug report or enhancement request?

On Mon, Nov 25, 2019 at 09:25 PM, Andrea wrote:

How do I open a bug report or enhancement request?

Bugs should be reported to [email protected]?

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions