I¡¯ve lost all groups, including several I am owner of
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On Fri, Nov 15, 2019 at 07:16 AM, David Kirkby wrote:
but could not log in with either accountHave you tried using the Send Me a Link option?? You could try it for both email addresses.? That should at least get you on the site, then you could figure out what's going on. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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David Kirkby
On Fri, 15 Nov 2019 at 14:24, Duane <txpigeon@...> wrote: On Fri, Nov 15, 2019 at 07:16 AM, David Kirkby wrote: I tried that, but indicated that the email address was not subscribed. This happened with both email addresses.? When changing the email address, it is possible that I mis-typed the address, which could mean I changed it to one I have no access to.? Since I was unable to log in with a password, I tried logging in via Facebook. That worked. I can now log in okay, but the only group I am subscribed to is this one, which I subscribed to in order to get some help I have attached a couple of screenshots from my mobile phone, showing emails from to indicate that groups I set up were approved, and also a screenshot showing that I am only a member of one group now Dave Dr. David Kirkby, Kirkby Microwave Ltd, drkirkby@... Telephone 01621-680100./ +44 1621 680100 Registered in England & Wales, company number 08914892. Registered office: Stokes Hall Lodge, Burnham Rd, Althorne, Chelmsford, Essex, CM3 6DT, United Kingdom |
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On Fri, Nov 15, 2019 at 09:59 AM, David Kirkby wrote:
I tried logging in via Facebook. That worked. I can now log in okayCan you go to your Account at the upper right?? If so, you should be able to change your email address there.? I'm guessing at that part because I don't use FB, so it may not have the same functions as regular login. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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On Fri, Nov 15, 2019 at 12:29 PM, David Kirkby wrote:
I could easily rejoin the groups, but in some cases, I am the only owner.The system is set up so that there must be at least one owner of a group, so there's an email address/account that is owner of those groups, but it's not yours.? I think your best hope is to contact support with as many details as you can furnish.? It sounds like something is 'scrambled' and they'd be the only ones that could fix it. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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On Fri, Nov 15, 2019 at 01:29 PM, David Kirkby wrote:
I can log in okay now from the web interfaceIf you can log in, can you check your status? Can you get to Admin? Can you look at your activity?? Frances -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
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David Kirkby
On Fri, 15 Nov 2019 at 18:42, Frances <frances@...> wrote: On Fri, Nov 15, 2019 at 01:29 PM, David Kirkby wrote: I can log in, but can¡¯t see how to get to admin. I obviously can¡¯t administer any groups, as I am not a member of any groups apart from this one.? Looking at my account profile it looks like I joined at 4:47 AM today, but I have been a member for several years.?
Dr. David Kirkby, Kirkby Microwave Ltd, drkirkby@... Telephone 01621-680100./ +44 1621 680100 Registered in England & Wales, company number 08914892. Registered office: Stokes Hall Lodge, Burnham Rd, Althorne, Chelmsford, Essex, CM3 6DT, United Kingdom |
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David Kirkby
On Fri, 15 Nov 2019 at 20:58, Bruce Bowman <bruce.bowman@...> wrote: David -- The Admin functions are hidden under the More hamburger menu on mobile. Did you look there? I can't find them - even when using a desktop computer!? Here's a screenshot as seen on a desktop computer - where do I look for them? I'm pretty sure that this is seen as a new account. When I look for "recent bounces", I see "No bounces", but I know there were many, which is why I changed the email address. |
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On Fri, Nov 15, 2019 at 05:06 PM, David Kirkby wrote:
Here's a screenshot as seen on a desktop computer - where do I look for them?David -- Your groups should be in the "Your Groups" pull-down menu (of course). If there are none there, then you're definitely logged in under the "wrong" email address. I'm at a loss to suggest what the "correct" one could be. It has been previously reported that merging two email addresses could cause someone to lose ownership of a group if you merged the one the owned the group into another one that didn't. I didn't know the same thing could occur with changing it, and I also don't know if you can regain ownership by changing it back. I'm kinda with Duane that you'll probably need the help of support to extricate you from this predicament. It's been said many times before here in GMF, but it bears repeating:? Set up a password for yourself, and find a trusted co-owner for all your groups. Bruce? |
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Can you see Admin on the left menu? If yes, you can go to Activity.
Frances -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
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David,
I am unsure how to get at my activity, but it looks like this is a newIt most likely is a new account. Assuming your first email address change succeeded, your prior account's email address became the gmail address. If the attempt to switch your account's address back failed, then you've created a new account at the original address. But that would mean that your original account is still held under the gmail address, and you ought to be able to log in using that address (via the email me a link method). If that works, and holds your various subscriptions with their owner role, then do NOT attempt to merge it into the account with the kirkbymicrowave address - that might cause the role to be lost. If that doesn't work, and results in another new account, then it would seem you've changed your original account to an unknown address. I didn't think that was possible, I thought a confirmation sent to the new address had to be received and acted upon to confirm the address change. But maybe I'm wrong about that, and you'll need help from support to unravel it. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Duane
Frances
Bruce
Shal Farley