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New group not functioning
On Fri, Oct 25, 2019 at 09:00 PM, Orest Skrypuch wrote:
Only about 75% of the messages transferred.Have you received the email saying that the transfer is complete?? If not, it's still in process so things may be sluggish.? Also check your status page. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
开云体育Here is the message I received, at 19:47 today, local time now is
22:15.
Here is the home page. It says the last post is Oct 17, I presume 2019, but I can't see it in the messages section. Messages only go to 2002. Perhaps it is still indexing or something??
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开云体育I also emailed support@, but haven't heard back. Are they a 9-5 M-F kind of thing? Do they generally respond eventually? I'm dead in the water at moment, as the group will not echo any
new posts, they just disappear, even though it worked fine before
the transfer of data from YG. * Orest On 25/10/2019 21:59, Orest Skrypuch via
Groups.Io wrote:
I set up a new private group (onteye), and tried some test emails, all was well. |
On Sat, Oct 26, 2019 at 11:26 AM, Orest Skrypuch wrote:
Are they a 9-5 M-F kind of thing?I think more like 9-9-9! Would it help if someone else joined your group? Sent a message or two to your group to see what is happening?? If you are moderating messages, you could make sure it had Test in the subject line. And have you checked in your activity in Admin? Frances ? -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
开云体育On 26/10/2019 11:33, Frances wrote:
On Sat, Oct 26, 2019 at 11:26 AM, Orest Skrypuch wrote:Hmm.
In trying to post a message to the group, once the message is sent, nothing happens. There is no bounced message back. There is no acknowledgement on the site. There is no echo of that message to the group. it just disappears as if it had never been sent. I have sent several test messages. They are just gone. I scoured
the various settings, to see if something was turned "OFF", but it
doesn't seem so. A little frustrating! The odd thing, is that the group was all working fine before the auto-transfer from YG. I posted a bunch of test messages, and they were all sent out fine. I'll try adding another member, to see if that wakes up the
software, or see if I can actually do that. * Orest |
On Sat, Oct 26, 2019 at 05:19 PM, Orest Skrypuch wrote:
same thing, nothing happened.Can you confirm that you are still the Group Owner; please don't assume, check! Assuming that you are still listed as the Owner have your attempts to post been from your own (registered) email address? Now this is a very long shot; check your settings; under Spam Control make sure that Announcement Group is not checked. (As an Owner or Moderator this should not make any difference, but things seem to be getting desparate!) Chris |
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On 26/10/2019 12:29, Chris Jones via
Groups.Io wrote:
On Sat, Oct 26, 2019 at 05:19 PM, Orest Skrypuch wrote:YES, shown as the owner. YES, from my original registered email address. (and others)
Only the first item (restricted membership is checked), Annoucement Group is NOT checked. I did check all of these, save and then uncheck them again and resaved, just in case something is munged deep in the settings. NO difference. Thanks for the suggestions. * Orest |
开云体育Now, this is interesting. I temporarily set the group to allow posts from non-members, and sent a message from an unsubscribed email address. I got a message that moderation was required for that message, as you would expect. I replied to the notice, which should release it, it didn't. Went onto the PENDING page, it showed that test message, ticked it and selected APPROVE. That message unticked itself and remained in the list! So clearly, there is something blocking message posts at a low
system elve. I wonder if an internal setting that is used to
stop posts temporarily during the import process, got left on or
something?? * Orest |
Other suggestions in this page from GMF wiki -?
/g/GroupManagersForum/wiki/Not-Receiving-Messages Your posts are showing up here! A puzzle. Are you emailing or going from the GMF group homepage?? Frances -- FAQ on Moving from YahooGroups GMF Wiki: (unofficial) Help for members (and would-be members) and group managers |
On Sat, Oct 26, 2019 at 05:47 PM, Orest Skrypuch wrote:
So clearly, there is something blocking message posts at a low system level. I wonder if an internal setting that is used to stop posts temporarily during the import process, got left on or something??That would be an entirely logical conclusion. Time for an email to [email protected] I think. Chris |
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On 26/10/2019 12:46, David Grimm wrote:
Are you absolutely, positively sure that you are addressing the messages to the group? No mispellings, no extra punctuation, etc.? Yes, posted to [email protected], not sure if the attachement will
show here: What happens when you reply to a previous message? I have no received message to reply to. The several test messages I sent BEFORE the import, when it was still working, are deleted. * Orest |
开云体育On 26/10/2019 12:51, Chris Jones via
Groups.Io wrote:
On Sat, Oct 26, 2019 at 05:47 PM, Orest Skrypuch wrote: Yes, I sent them an email yesterday, and bumped it again today. Haven't heard anything yet. * Orest |