Keyboard Shortcuts
ctrl + shift + ? :
Show all keyboard shortcuts
ctrl + g :
Navigate to a group
ctrl + shift + f :
Find
ctrl + / :
Quick actions
esc to dismiss
Likes
Search
Some links stripped from Full Digest
I have always been able to click on the name in the From: address of each message in an html digest to send a private reply (this despite the fact that the group is set to "reply to group").?A subscriber recently approached me with evidence that this particular link is being stripped from his own emails, although the footer links are intact. He has no way to send private replies to anyone, except to abandon digest mode and switch to individual emails. This person is using Thunderbird, but it's possible that an intermediate mail server is doing it. He is sending from a .edu domain. Can any TBird power users out there provide a setting or other remedy? I know I can change the group settings to put the desired option in the footer, but I'd prefer to address the problem at the source.? Thanks, Bruce |
Bruce,
I have always been able to click on the name in the From: address ofThose links on the member's email address do exactly what they ought: form a message to that address. If you want "Reply To Group" there's a link for that under each message in the digest. A subscriber recently approached me with evidence that this particularThere is also a "Reply To Sender" link under each message in the digest. Is he saying those are "stripped" too? He has no way to send private replies to anyone, except to abandonAre you certain he's using Full Featured Digest rather than Plain Digest? Because the Full Featured Digest has a third link with each message, "View/Reply Online", which would allow him to form a Private ("Reply to Sender") reply via your group's pages. Can any TBird power users out there provide a setting or other remedy?No remedy required. TBird works perfectly in this regard. Even if he's receiving a Plain Digest, TBird will linkify the From address in each message of the Digest, or he could copy/paste it. TBird also linkifies the "View This Message" link at the bottom of each message in the Plain Digest, so he could click that and reply that way. I don't think there are any TBird options that would interfere with his use of links in either Plain or Full Featured digests. I know I can change the group settings to put the desired option inI'm not sure what you mean here. Group footers can't automatically have the sender's address in them - which is what I thought he was looking for. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Bruce,
A subscriber recently approached me with evidence that this particularAnother possibility is that he's receiving the Daily Summary rather than either form of digest. That doesn't have any From links. But it also has no message content (just topic subject lines), so one might think he'd be complaining about more than just links being "stripped". Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
On Fri, Oct 4, 2019 at 02:40 AM, Shal Farley wrote:
If you want "Reply To Group" there's a link for that under each message in the digest.As previously stated, the footer links are intact, but the "From" address link is being stripped. There is also a "Reply To Sender" link under each message in the digest. Is he saying those are "stripped" too?For that link to appear in the footer, I have to enable it (i.e.: uncheck "remove other reply options"). Generally speaking, I try to avoid changing group settings to address issues being experienced by a single subscriber. Are you certain he's using Full Featured Digest rather than Plain Digest?Plain Digests are disabled for our group. He sent me an example, and I also checked his subscription record. Because the Full Featured Digest has a third link with each message, "View/Reply Online", which would allow him to form a Private ("Reply to Sender") reply via your group's pages.Private messages cannot be sent via the web site unless I enable it. In any event, he doesn't want to have to open a browser on those occasions that he wants to send a private message. He just wants any kind of access to the sender's email address, and under normal circumstances the From: link should?be providing that. No remedy required. TBird works perfectly in this regard.I suspected as much. This subscriber is a college professor. It seems his provider (a .edu domain) is using some aggressive link management. It also inserts a red banner stating that "this came from an external source so be careful about clicking links" or something to that effect. I suspect something is comparing the From: and Reply-To: fields in the header and stripping the former links if they don't match.? He's also subsequently reported that one of the links to an emailed group attachment was not clickable...so that had to have been stripped, too.? There's nothing I can do to address the latter problem, but to circumvent his "sender email address access" issues, I've relented...and enabled the Reply to Sender option for the entire group. Time will tell if I regret that decision...if it even works. Regards, Bruce |
to navigate to use esc to dismiss