开云体育

Hi All,

Having a problem adding pdf files in the file section. I have tried repeatedly and when I do the transfer I get "Access Denied." I've tried to upload other files such as Word and Excel and they go in just fine.

I'm the list owner and logged in as owner
I have a basic site and am using 653 MB

I have looked at similar questions and nothing works.

Thanks,

Rich Wilkens

On Sun, Aug 11, 2019 at 06:01 PM, Richard Wilkens wrote:

Hi All,

Having a problem adding pdf files in the file section. I have tried repeatedly and when I do the transfer I get "Access Denied." I've tried to upload other files such as Word and Excel and they go in just fine.

I'm the list owner and logged in as owner
I have a basic site and am using 653 MB

I have looked at similar questions and nothing works.

Thanks,

Rich Wilkens

Rich,

pdf files do work. It could be an individual file size issue. Is it a large pdf file?

Another thing to try is to refresh your browser cache and try again.
?
--
Gerald

The file is only 1MB.

Rich

Rich,

Having a problem adding pdf files in the file section. I have tried
repeatedly and when I do the transfer I get "Access Denied."

When do you get the error message?

Did you Drag & Drop the file, or did you use the Browse button to find it? If you used Browse, did the error occur when clicked the Open button? In either case is the error appearing in the Preview of the file at the top of the Upload File dialog? Or does the error appear somewhere after you click the Add button?

I don't have an answer, but here are some "is it plugged in" checks I would try if I were having this problem:

o On your computer, can you open this pdf file with Adobe Reader?

o On your computer, is the file inside of a .zip or other type of container file?

o On your computer, is the pdf file in a folder from which you've uploaded other files?

o In the group, are you uploading the pdf file to a folder to which you've uploaded other files?

o You've reported a 1 MB file size, so that should be ok.

o Is there anything unusual about the file name of this file? Can you rename it to something simpler if it is long or contains special characters?

o Is there anything unusual about the content of this pdf file? Does it contain form-fillout or other active content features? Any reason it might not pass an antivirus/malware check?

o Have you tried uploading other PDF files?

If you hit upon the answer, please let us know.

Shal


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