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New subscribers bypassing the Pending subscription notice

John Myers, WG8X All Messages By This Member #18093 Hi, I run the OSPOTA (Ohio State Parks On The Air) group. I have it set up so that a join request triggers a Pending Subscription notice to them so they can give us more information about themselves. Once they reply favorably to that, we approve them.? We've had a few that according to the activity log are not getting the notices. Once I get a notice that there's a pending subscription,? I send the notice manually.? I've looked through the settings, and all seems proper. Is there something I need to change in the setup to get things working properly? Thanks in advance, John Myers /g/OSPOTA
Chris Jones All Messages By This Member #18099 On Fri, Aug 9, 2019 at 02:20 PM, John Myers, KD8MQ wrote: We've had a few that according to the activity log are not getting the notices. "Normal" Pending Subscription messages are not recorded in the Activity Log, only those sent manually by a Moderator (because there has been no response to that sent automatically)? are recorded. How do you know that they are not getting the notices given that the Activity Log doesn't tell you! Chris
Bruce All Messages By This Member #18101 On Fri, Aug 9, 2019 at 09:20 AM, John Myers, KD8MQ wrote: I run the OSPOTA (Ohio State Parks On The Air) group. I have it set up so that a join request triggers a Pending Subscription notice to them so they can give us more information about themselves. Once they reply favorably to that, we approve them.? We've had a few that according to the activity log are not getting the notices. As Chris mentioned, most (all?) automatic notifications do not get logged. An actual failed delivery (i.e.: bounce) should show up in that subscriber's?Email Delivery History. It's always possible that a notification will land in someone's spam/junk folder, so be sure to have your subscribers check for that, too.? Finally, anyone you Invite/Direct Add is not sent any Pending Subscription notice...and in fact, such people never land in Pending status. Groups.io assumes that you have already vetted them in some other fashion...otherwise you wouldn't have sent them an invitation. If for some reason you need to collect information from everybody (including invitees) you'll have to find some other way to do that. More info at?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice Hope this helps, Bruce? -- The system Help is your friend.??/static/help
John Myers, WG8X All Messages By This Member #18106 ?All right, that answers my question then. Thanks to both of you.? If these messages are not being logged in the activity log, then I don’t know that they’re not receiving them. More than likely they’re just not answering them. ?That’s kind of what I had suspected earlier this morning, so I’m going to leave it at that. ?Thanks again for your help.? John Myers? toggle quoted message Show quoted text On Fri, Aug 9, 2019 at 11:04 AM Bruce Bowman <bruce.bowman@...> wrote: On Fri, Aug 9, 2019 at 09:20 AM, John Myers, KD8MQ wrote: I run the OSPOTA (Ohio State Parks On The Air) group. I have it set up so that a join request triggers a Pending Subscription notice to them so they can give us more information about themselves. Once they reply favorably to that, we approve them.? We've had a few that according to the activity log are not getting the notices. As Chris mentioned, most (all?) automatic notifications do not get logged. An actual failed delivery (i.e.: bounce) should show up in that subscriber's?Email Delivery History. It's always possible that a notification will land in someone's spam/junk folder, so be sure to have your subscribers check for that, too.? Finally, anyone you Invite/Direct Add is not sent any Pending Subscription notice...and in fact, such people never land in Pending status. Groups.io assumes that you have already vetted them in some other fashion...otherwise you wouldn't have sent them an invitation. If for some reason you need to collect information from everybody (including invitees) you'll have to find some other way to do that. More info at?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice Hope this helps, Bruce? -- The system Help is your friend.??/static/help
Bill Cobb All Messages By This Member #18127 John, I run North Fulton Amateur Radio League’s groups.io reflector and web site (nfarl.org) have similar experiences to you with pending membership messages. Approximately half of those asking to join our reflector don’t reply to the initial notice, but do reply to a followup manual notice. ? Bill Cobb, K4YJJ
John Myers, WG8X All Messages By This Member #18131 ?Bill, that’s been my experience with it as well. It’s all good now that I understand what’s happening. toggle quoted message Show quoted text On Sat, Aug 10, 2019 at 12:48 PM Bill Cobb <bcobb10b@...> wrote: John, I run North Fulton Amateur Radio League’s reflector and web site () have similar experiences to you with pending membership messages. Approximately half of those asking to join our reflector don’t reply to the initial notice, but do reply to a followup manual notice. ? Bill Cobb, K4YJJ

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