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Trouble Signing In

 

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I’m the owner and moderator of a group, and for some reason I cannot sign in this morning. I get this notice at the top of the screen “That email address does not have a groups.io account.” Is there an update going on that is preventing me from signing in?

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Don
 

I just logged out and back in with no problem.? Do you have a typo in your log in?

Duane
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No typo. I logged in several times, and no luck.

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Don
 

Do you have more than one email subscribed to groups.io and are on the one that isn't correct for that group?
I say this because you are obviously correctly logged in to access GMF
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Bob Bellizzi
 

On Sun, Aug 4, 2019 at 06:07 PM, Bob Bellizzi wrote:
I say this because you are obviously correctly logged in to access GMF
Not necessarily - just sending from the correct email address.

Chris
 

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I only have one email I use for Groups.io. While I am receiving emails from GMF, I can’t log into the Groups.io site. I sent this same question to [email protected] , and am waiting their reply.

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Don
 

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I have discovered the problem of not being able to sign in is being caused by the Google Chrome browser (Which I use all the time), as using the Microsoft Edge browser lets me sign in like normal. Chrome worked for me last night, but for some reason not today.

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Don
 

On Sun, Aug 4, 2019 at 06:02 PM, Don Grass wrote:
Chrome worked for me last night, but for some reason not today.
Somehow you managed to corrupt your browser's saved login credentials.

Open Chrome, browse to?chrome://settings/passwords, find the row for your groups.io login, and check for errors.

See also?

Regards,
Bruce?
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Before you replied I went to Google’s settings, and did the “Restore setting to their original defaults”. Google works again for me now.

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Don

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From: [email protected] <[email protected]> On Behalf Of Bruce Bowman
Sent: Sunday, August 4, 2019 3:11 PM
To: [email protected]
Subject: Re: [GMF] Trouble Signing In

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On Sun, Aug 4, 2019 at 06:02 PM, Don Grass wrote:

Chrome worked for me last night, but for some reason not today.

Somehow you managed to corrupt your browser's saved login credentials.

Open Chrome, browse to?chrome://settings/passwords, find the row for your groups.io login, and check for errors.

See also?

Regards,
Bruce?
--
The system Help is your friend.??/static/help

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