Group Hacked
? |
||
|
On Mon, Jul 8, 2019 at 12:33 PM, Michelle wrote:
It appears someone has hacked my group yesterday. I thought I knew who did it because?the woman?replied to the email saying "she has too much time on the computer" so I banned her from the group. The issue is continuing. I changed my group password today. Please advise.Michelle -- Could you provide more details as to the nature of the problem? Are you continuing to experience issues, or has removing this one person resolved it? What damage has been done, and what objectives do you have going forward? To a first approximation, consider revisiting your Spam Control settings. Many groups let just anyone in without really vetting them; perhaps you will want to change your own group policies, always with the benefit of hindsight. ? Regards, Bruce -- The system Help is your friend.??/static/help |
||
|
That one person was banned immediately.
toggle quoted message
Show quoted text
Issue persisted. I am the only person who can post. This person is posting nasty emails to the group as if they are me. I have to approve everyone before they join.? This woman that is the cause of things was a member for 2 years with no issues until yesterday. As of a couple hours ago I did the following: I put myself ( group owner) on moderated emails, so I have to approve my emails before they get through to the group. I also changed my groups.io password. I am hoping this stops the problem. Michelle?
|
||
|
Michelle, This person is posting nasty emails to the group as if they are me. If those posts appear in the group's Messages pages then the person is either logged in to Groups.io as you and posting via the web interface, or far more likely posting by email and spoofing your email address. If those posts are arriving to you by email but not arriving in the group's Messages pages then the person is simply emailing messages directly to you (and perhaps others), with or without spoofing your address. In none of the above cases has the group itself been "hacked". I put myself ( group owner) on moderated emails, so I have to approve my emails before they get through to the group. That's a good response. I keep myself on moderation in every group I own or moderate in part for this reason. The other reason is that I am sometimes glad I had a chance to review what I wrote before it goes out.
That probably wasn't necessary, but it is a good precaution in the less likely case that the woman was using your Groups.io account to post. To find out you could look in your group's Activity log. The offending messages would be shown as: ... sent message ... via email ? or
... sent message
... via web. The first ... would be your email address, the second ... would be the Subject line of the message.
Another way to tell would be to look in the header of the offending messages (View Source, or Show Original, or some option like that, depending on your email interface) to see if the message originated from the Web Poster or via email. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Michelle
Bruce
Shal Farley