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#howto [un-ban someone] #howto

Keith Muscott
 

I recently banned someone from my io group because his email address looked dodgy and his?application was not run past me by io in the first place. He just appeared on there as a member, without posting.
After I'd?emailed him directly offsite to identify himself and got no response, I banned him after four days' silence.
I have checked my SPAM folder today and his genuine reply had been diverted there. This is the first time I have?had a single individual's email relegated to SPAM.
Anyway, he is a genuine applicant, I see now, but when I attempt to reinstate him all I get is 'this member is banned' I've tried to use?
another email address of his but that too is being rejected. Is banning?someone a permanent deal, then, or can I lift the ban in some way I haven't discovered?
?
Thanks for any help
?
Keith Muscott
 

On Tue, Jan 15, 2019 at 05:25 PM, Keith Muscott wrote:
Is banning?someone a permanent deal, then, or can I lift the ban in some way I haven't discovered?
That depends on what you have discovered! Go to Admin>Members>Banned. Click on the checkbox for the banned person at the left hand side of his listing. Click on Actions, then click on Unban.

Chris
Keith Muscott
 

Thank you for that, Chris. As you can see, I'm a beginner with forums and all their intricacies. Now all sorted.

Keith


-----Original Message-----
From: Chris Jones via Groups.Io <chrisjones12@...>
To: GroupManagersForum <[email protected]>
Sent: Tue, 15 Jan 2019 18:12
Subject: Re: [GMF] #howto [un-ban someone]

On Tue, Jan 15, 2019 at 05:25 PM, Keith Muscott wrote:
Is banning?someone a permanent deal, then, or can I lift the ban in some way I haven't discovered?
That depends on what you have discovered! Go to Admin>Members>Banned. Click on the checkbox for the banned person at the left hand side of his listing. Click on Actions, then click on Unban.

Chris

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