The Group I moderate uses members' Display Names (and other things) to enable members to download technical documents from an Archive hosted completely separately from Groups.io. Members are required to submit a request form which includes their Display Name (and other things!) with these being checked against a list that is downloaded from time to time. If the details don't match then they don't get the documents.
Earlier this week we received a request from someone whose D/N did not match the records, so he didn't get the documents. However, when I delved further I found that (a) his registered D/N indeed did not match that he had given on the request form, but (b) the Activity Log showed that he had edited his D/N earlier in the year to that he had recorded on the request. In other words his registered D/N did not match what the Activity Log had recorded.
After some head scratching I asked him to edit his D/N again and this time everything worked as it should. I am unable to work out what might have happened; I wondered if he had "edited" his D/N but omitted to save the change, with a sort of halfway stage resulting. However, I have not been able to replicate this anomalous behaviour using a second membership that I have on the same Group.
Has anyone here got any idea what might have happened to cause the Activity Log to show an action that hadn't actually taken place?
Chris
Duane