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help -- lost 2FA key
I am the sole owner/admin of a groups.io group (radioastronomy-hams as ewing@...).? I set up two-factor authentication on my account, which was working fine for some time.? But then, my cell phone self-destructed and I could not find a way to recover my Google Authenticator keys.? Of course, foolishly, I had not created backup codes.
So now my account and my group are stranded.? I am the owner, and I have the password, but I can't log in to that account.? How can I re-establish my connection to my account?? (Or claim the ownership of the group using an alternate email address?) Very sorry! |
John Pearce
Martin,
I imagine the support group also mentioned to you some recovery codes you can generate and print (or whatever method you wish to save) to recover your account just in case of a situation like this.? I use lastpass password manager and save the codes in the note section.? I highly suggest you use Lastpass and secure that with a Yubikey from Yubico.? I am not associated with that company at all. |
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