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Not receiving emails?


 

Hi all,
Starting yesterday, I found out that I'm not receiving any emails from Groups.io when a new topic or reply of a topic I followed has been posted to one of the groups I've subscribed to. Yesterday I posted a reply to a topic in that group, and I didn't receive any emails, normally after I posted a reply I would receive an email about the reply that I've posted.
I just checked in my subscription setting, and it is set to receiving individual emails, the first message in a post box was also ticked.
I wonder what's going on here.


 

Supanut,

Starting yesterday, I found out that I'm not receiving any emails from
Groups.io when a new topic or reply of a topic I followed has been
posted to one of the groups I've subscribed to.
Go to your Subscription page for that group and have a look in your Email Delivery History tab to see if you can learn whether those messages were in fact sent out. If so, the most recent should show in either the Successful or Unsuccessful box.

If Unsuccessful, the box should tell you why.

Make note of the dates of any listed Successful or Unsuccessful messages. If there's a more recent message that should have fit your following rules yet is missing from these lists then that may indicate a problem that should be reported to [email protected].

I just checked in my subscription setting, and it is set to receiving
individual emails, the first message in a post box was also ticked.
Presumably you've selected "Following Only" (in the Advanced Preferences), as otherwise the "First Message Also" box wouldn't be meaningful.

Shal


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Supanut.

Starting yesterday, I found out that I'm not receiving any emails from
Groups.io when a new topic or reply of a topic I followed has been
posted to one of the groups I've subscribed to.
Or, it could be this:

[beta] Outlook/Hotmail delivery issue


Hot off the presses.

Shal


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Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list