On Tue, Aug 11, 2020 at 06:09 PM, Beth Weld wrote:
if we can store video clips in either our files or photos sections
You can store them in the files section, but they can take a lot of storage.? The file size is limited to 100MB in Basic groups and 500MB in paid groups. Duane -- The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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In this fun time of zoom and other online meetings, I have been asked if we can store video clips in either our files or photos sections.? I have looked in the new help documents which are great, but I can't find anything.? I really don't want to have to come up with another storage idea for these types of files.
Thanks
Beth
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Re: Major changes for new Basic groups
Thanks, that's helpful and welcome information.
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Re: Multiple copies of messages to one email address
On Tue, Aug 11, 2020 at 02:57 PM, Susan Downing-Thompson wrote:
Any advice of how to correct this?
Have them check the footer of the messages.? Each will show the email address it was sent to.? It could also be related to the email service they use.? Network Solutions is one that is known to have problems with GIO emails.? Mark has made a change, but no information on whether it helped. Duane -- The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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Multiple copies of messages to one email address
I have one member of my group who routinely receives two copies of each post to the group.? As opposed to the one copy of the message all other members receive.
Any advice of how to correct this?
Susan
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Re: Major changes for new Basic groups
On Tue, Aug 11, 2020 at 08:51 AM, ELM wrote:
Help me understand this about the "grandfathered" rule.
Mark clarified this a bit ago, Duane -- The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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Re: Major changes for new Basic groups
...
ELM| Help me understand this about
| the "grandfathered" rule.
In short: when the Groups.io rules change,
your group does not lose the "rights" it
already had when you created it.
For example: suppose your group was entitled
to free subgroups. One day the rules change
and subgroups are only offered in the payed
Premium plan. However, your group will still
retain the right to free subgroups (without
paying for it), because your group exists
prior to the changes.
[ ] Rubens
.
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Re: Help figure out DMARC failure
@Mark Berry, you may be correct in assuming the DKIM signature is being spoofed or the keys have somehow been compromised. I would definitely create a bug report on ?() to post the relevant parts of that DMARC report, describe what you found and alert Mark Fletcher. I will jump in to concur when I see it.
Another curious aspect to DKIM I've found is that messages which clearly show "dkim=pass" in the Authentication section have all failed third-party checks so there is either something different in the Gmail "show original" output or the third-party checks are unreliable. It really makes me?wonder about accurate implementation among the major mail providers. That could be a factor. I'm not a DKIM guru yet but it looks like I may be working on it.
FYI, "include:groups.io" does work and very well. I have verified this many times. As far as other Linode customers, the PTR record for 66.175.222.12 is web01.groups.io and the PTR for 66.175.222.108 is mail02.groups.io so there should be nothing but GIO email on either.
Also, FYI, this is an excellent illustration of alignment:?
I'm also starting to think that major providers such as Google and Yahoo are ignoring implicit "strict" DMARC statements because they are passing emails from MS servers that clearly indicate SPF is not aligned. After performing a Message Trace on O365, I found bogus "Undeliverable" messages from the Postmaster (admin) account being returned to questionable Gmail addresses in Chinese so I'm studying whether I can do anything about that.
Perhaps we should take this off-list as this is getting long here. If you agree, reply private and I'll reply back.
--
br
Jim
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Re: Major changes for new Basic groups
On 8/11/2020 04:14, Jim Bollman wrote: I have thought for a long time that Mark needs another group level, now would be the time. Something at about half the cost of Premium with more storage space (not full Premium) and some of the other Premium features and those lost in this change. Our group is grandfathered for now but not sure we would exist at full Premium price but half we could justify. Speaking as a software engineer myself, I would make the following points: 1) This would be a lot of work. 2) This would greatly increase the code complexity and the number of special cases involved. Complexity is the enemy of robustness, the more complex something is, the more likely it is to have hidden or unforeseen bugs. Best, Glenn -- [useless ad removed by moderator]
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Re: Major changes for new Basic groups
Help me understand this about the "grandfathered" rule.? We transferred over from Yahoo groups so we needed to go to the Premium level.? We're paid through October or November 2020.? However, we planned on going down to basic membership after this.? Does this mean we're stuck on Premium until October/November and can't go to basic before the August 24th deadline?? Or can we drop down and then be "grandfathered" in at a free level?
It's a lot of money to be spending per year when we don't need the extra storage space.? We're a small group, so $220 per year is a heck of a lot.
What can/should we do?
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Re: member unsubscribed for 'marking a message as spam'?
On Wed, Aug 5, 2020 at 05:44 PM, Donald Hellen wrote:
Everyone I know who goes on a vacation or camping takes their
electronic devices with them to keep in touch, take pictures of their
memories, etc.
Some of you may be missing a key point. Back on August 2, Isis wrote:
"Some of the members in my groups are disabled, and some are homeless, and they don't go online every day or every week."?
There are always going to be groups of people who can't use a service the way many of us do every day. I don't know how best to accommodate Isis' users but to me - as someone with a disability - it's important to recognize that there is a legitimate issue here.?
Pete
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If you're referring to the annual payment to GIO for a premium or enterprise group, you can't. GIO only accepts a credit or debit card.
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Re: Major changes for new Basic groups
I have thought for a long time that Mark needs another group level, now would be the time. Something at about half the cost of Premium with more storage space (not full Premium) and some of the other Premium features and those lost in this change. Our group is grandfathered for now but not sure we would exist at full Premium price but half we could justify.
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Don't you just love it when problems just "disappear"??
Rather than delete/re-add him, I sent another bounce probe to him and after a few minutes it said it went thru!? I no longer see any bounce messages so I'm going to assume everything is OK on his end now.
FYI - that ip address was on GoDaddy's 184.168 network out in Arizona.? He lives in central Florida so it may well have been some sort of forwarding issue.? I don't know him well enough to ask.
Thanks for the feedback.
-chuck
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Re: Help figure out DMARC failure
Jim,
toggle quoted message
Show quoted text
On Sun, Aug 9, 2020 at 10:19 AM, Jim Wilson wrote:
Also, @Mark Berry, it is all but certain that spammers are using your domain now, judging by those counts. I am very confident it has nothing to do with GIO whatsoever.
I found a raw report with the Moldavan IP address.I don't quite understand the <auth_results> section:? it looks like DKIM is passing using the groups.io signature, but the foreign IP (bleza(dot)skilldivinet(dot)net) is passing on SPF. Are they somehow spoofing the groups.io DKIM signature? I tried to attach the XML file but the web UI doesn't show the attachment. Here is an excerpt: ? <record>??? ??? <row>??? ????? <source_ip>194.50.188.140</source_ip>??? ????? <count>1896</count>??? ????? <policy_evaluated>??? ??????? <disposition>none</disposition>??? ??????? <dkim>fail</dkim>??? ??????? <spf>fail</spf>??? ????? </policy_evaluated>??? ??? </row>??? ??? <identifiers>??? ????? <header_from>mydomain.com</header_from>??? ??? </identifiers>??? ??? <auth_results>??? ????? <dkim>??? ??????? <domain>groups.io</domain>??? ??????? <result>pass</result>??? ????? </dkim>??? ????? <spf>??? ??????? <domain>bleza.skilldivine.net</domain>??? ??????? <result>pass</result>??? ????? </spf>??? ??? </auth_results>??? ? </record>???
There does seem to be another problem, however, that may be exacerbating the problems experienced by Mark Berry!
I am finding that the DKIM Signature Body Hash generated by GIO is failing on two (other than Valimail) testing sites that can perform DMARC, DKIM and SPF checks against GIO headers.
I used MxToolBox () and AppMailDev () on quite a few emails received via?O365?and on?Gmail?and, even though both O365 and Gmail shows "dkim=pass" in the "Authentication" section, they all failed during testing.
So, I then tested emails from Capital One, Cisco, AT&T, etc., and they all failed DKIM as well. That's a real problem! It leads me to believe DKIM checking may be faulty on both testing sites and perhaps on Valimail, as well, so I will be considering third-party "header check" results as "unverified" or "questionable" going forward.
For the time being, I will only treat DMARC reports as valid since they are sourced directly from receiving mail servers.
I think I duplicated what you are seeing. When the DKIM failure detail is "Body Hash Did Not Verify", that makes sense because Outlook only gives me the header to upload, not the raw email including the body. (Forensic analysis instructions:? https://www.metaspike.com/leveraging-dkim-email-forensics/). Gmail provides the raw original; in that case, I had one success (on an email from Yahoo itself) and a few failures. In at least one case, I suspect the failure may be due to analyzing an older message and the DKIM signature has since rotated. This to me feels like a rabbit hole--I doubt that I will uncover that the Internet's DKIM system is broken everywhere; I just don't understand every nuance, nor should I need to. Mark
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Major changes for new Basic groups
There are major changes coming for new Basic groups that are created starting August 24, 2020.? Details at Duane -- The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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Re: Roadtrek International starting on Groups
Duane,
Thanks for the pointer to the Owners Guide.? Going to be helpful.
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Re: Roadtrek International starting on Groups
Shal,
That was what I needed to hear.? Thank you.? I won't get excited about my name being on any invites because of your explanation.
.I had already going to let members know about the +owner contact email, it was just that Welcome/Invite 'signature'.? Now I know why.
Thank you
Hank
Gettysburg
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On Mon, Aug 10, 2020 at 11:40 AM, Cal wrote:
How do I pay via PayPal?
What are you wanting to pay for?? I don't think you can use PayPal to pay fees on GIO.? GIO uses Stripe as their payment processor and PayPal isn't an option they can accept. Duane -- The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki
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Duane
ELM
Jim Wilson
Pete Cook
Jim Bollman