Re: Your Groups.io Account Is Bouncing
All the same groups that were listed on the Bounce messages({first one and second one) are on that link to "My Groups". Some of them are totally inactive. Janet
On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?
Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded.
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Re: Your Groups.io Account Is Bouncing
On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?
Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded. Regards, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Sarah, Is there some way I can unbounce everyone? You should no longer need to. Gmail reports it has fixed its problem, and Mark went through and unbounced all the Gmail addresses. Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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The account we appear to have in common is this one? - GMF.
Janet
On Wed, Dec 16, 2020 at 2:10 AM Shal Farley < shals2nd@...> wrote: Ken,
?> The trigger condition may be all from one group or it may be a series
?> of messages from a number of groups that put you over the threshold.
For the class of error Gmail was reporting the threshold was one.
Late in the day, just before Gmail reported having fixed the problem,
Mark changed the response to that particular error to not be a
hair-trigger. That would have helped a lot of people, but Gmail getting
their end fixed was a lot better.
Shal
--
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I already did that and the list of groups I'm subscribed to does NOT correspond to the groups listed in the bounce message,
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Hopefully the Google issue being resolved will fix things although I can't understand how that would explain my being listed as subscribed to a groups I have NEVER been subscribed to. That's not a Google issue. To be precise, I belong to 16 groups. The message enumerated 24
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-------Original Message-------
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Date: 12/15/2020 10:10:06 PM
Subject: Re: [GMF] BOUNCING
? On Tue, Dec 15, 2020 at 08:50 PM, Janet Crawford wrote:
I got a long list of accounts that they claim are bouncing yesterday. Janet -- Bouncing is an account status, not a subscription status. And you may be subscribed to some groups without realizing it. For example, for awhile every new account was automatically subscribed to the Updates group, but no emails were sent to them.?I don't know if this is still true.? You can see your total list of groups you're subscribed to at? /groups?
So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it. Clearing the bouncing status at groups.io will not help if GMail still isn't accepting messages. If anyone posts another message to a group you're subscribed to, groups.io will get the same error back from GMail, and voila -- you're bouncing all over again.
Again, the same. In between I did not use any of those accounts for anything. Your GMail account was not accepting group messages. Whether you did or didn't do something with your groups.io account has no effect on that. This GMail problem was finally fixed about an hour ago ().
Groups is screwed up or getting hacked. Such statements without clear evidence serve only to spread unwarranted fear and are generally unproductive. If you could share what you've actually been sent with the rest of the group (screenshots, or maybe a forward of your bounce notice), perhaps we can help you with further troubleshooting. Regards, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
?
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Your Groups.io Account Is Bouncing
Here it is. I am administrator for all these except 3 where I am just a subscriber.?
Janet ---------- Forwarded message --------- From: Groups.io <[email protected]>Date: Tue, Dec 15, 2020 at 11:37 PM Subject: Your Groups.io Account Is Bouncing To: < reojan@...> Hello,
Recently, emails sent to you have bounced back to us. This can be for many reasons, including:
- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.
To view the error messages we receive from your email server, click here.
We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:
You must take action to restore your account. To unbounce your account, go to the following link:
/unbounce?email=reojan@...&cookie=2794444843989157507
Thank you,
The Groups.io Team
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I got a bounce message today too as did many of the members of my list.? It's a problem because most of my list members haven't a clue what to do.? I'm getting a lot of panicking emails.? Is there some way I can unbounce everyone?
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Ken, The trigger condition may be all from one group or it may be a series
of messages from a number of groups that put you over the threshold. For the class of error Gmail was reporting the threshold was one. Late in the day, just before Gmail reported having fixed the problem, Mark changed the response to that particular error to not be a hair-trigger. That would have helped a lot of people, but Gmail getting their end fixed was a lot better. Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Did your list correspond to groups you're actually a member of? Half on my list were groups I hadn't ever heard of Also,?when you followed the link, did it show multiple bounces or just one like mine ? It has me?scratching my head,?
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Donna?
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-------Original Message-------
?
Date: 12/15/2020 9:50:14 PM
Subject: [GMF] BOUNCING
?
I got a long list of accounts that they claim are bouncing yesterday. So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it. Again, the same. In between I did not use any of those accounts for anything. Groups is screwed up or getting hacked.
Janet ?
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On Tue, Dec 15, 2020 at 08:50 PM, Janet Crawford wrote:
I got a long list of accounts that they claim are bouncing yesterday.
Janet -- Bouncing is an account status, not a subscription status. And you may be subscribed to some groups without realizing it. For example, for awhile every new account was automatically subscribed to the Updates group, but no emails were sent to them.?I don't know if this is still true.? You can see your total list of groups you're subscribed to at? /groups?
So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it.
Clearing the bouncing status at groups.io will not help if GMail still isn't accepting messages. If anyone posts another message to a group you're subscribed to, groups.io will get the same error back from GMail, and voila -- you're bouncing all over again.
Again, the same. In between I did not use any of those accounts for anything.
Your GMail account was not accepting group messages. Whether you did or didn't do something with your groups.io account has no effect on that. This GMail problem was finally fixed about an hour ago ().
Groups is screwed up or getting hacked.
Such statements without clear evidence serve only to spread unwarranted fear and are generally unproductive. If you could share what you've actually been sent with the rest of the group (screenshots, or maybe a forward of your bounce notice), perhaps we can help you with further troubleshooting. Regards, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Donna, Why did I get a bounce message that listed a long list of groups I was
bouncing on (including my own)? What Ken said: Bouncing status applies to your email address across all of your group subscriptions. The issue is first that only half of them are groups I belong to. The
rest are groups I no longer belong to or have NEVER belonged to ... That shouldn't be the case. Could these be groups where you've set No Mail, but are still a member (and have forgotten)? and secondly I've been receiving messages from the groups I belong to
all day without noticing any interruption. That I can't answer. I missed a bunch of today's traffic in GMF because my Gmail address was continuously bouncing them. Each unbounce I did was promptly followed by bouncing the next message. Is it possible you're using two or more email addresses for group subscriptions, and not all of them are Gmail? The footer of each message will tell you the address it was sent to (next to the Unsubscribe link). Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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But THAT was the problem. Half the groups it listed me as belonging to are NOT groups I belong to or ever have.? I checked the error message my server sent and the bounce was triggered by a single message from a group I DO belong to which stated it had tried to reach an address that didn't exist. There was no threshold of multtiple bounces that was exceeded.
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Fortunately, it appears to have been part of the general issue with Google that happened today. Messages received by GMail from the groups were bounced back as "no such address".
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Donna
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-------Original Message-------
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Date: 12/15/2020 9:40:52 PM
Subject: Re: [GMF] Bouncing
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Donna,
?
When GIO detects a bounce, it stops sending to that address for all the
groups that the address is signed up for. The trigger condition may be all
from one group or it may be a series of messages from a number of groups
that put you over the threshold. It turns you off in all groups at once.
Just like 'unbouncing' puts you on for all of your groups at once. If you
happen to be in a number of very active groups, you have a higher chance of
tripping the bounce threshold.
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-Ken Cameron, Member JMRI Dev Team
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I got a long list of accounts that they claim are bouncing yesterday. So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it. Again, the same. In between I did not use any of those accounts for anything. Groups is screwed up or getting hacked.
Janet
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Ahhh ...so THAT explains the weird bounce message I just got about an hour ago. The strangest part of it was? it listed multiple groups I'm not even a member of.?List members/ owners?come from all over the world. In the small number of lists I belong to, one is based in France and another in Brazil with members scattered across the globe.. The majority of my members seem to be in Canada. The problem was pretty much worldwide but seems to be resolving itself slowly but surely.
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-------Original Message-------
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Date: 12/15/2020 9:31:15 PM
Subject: Re: [GMF] Google outage
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On 12/15/20 6:51 PM, CHARLOTTE ARMSTRONG via groups.io wrote:
Fixed it in the UK? ? That’s a UK link. ? What about across the big pond in the USA?
For us the mailbox does not exist bounces from gmail have mostly cleared up.? The rest may be legitimate error messages.? Most list members are US based.? The rest are from all over the world.
?
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Donna,
When GIO detects a bounce, it stops sending to that address for all the
groups that the address is signed up for. The trigger condition may be all
from one group or it may be a series of messages from a number of groups
that put you over the threshold. It turns you off in all groups at once.
Just like 'unbouncing' puts you on for all of your groups at once. If you
happen to be in a number of very active groups, you have a higher chance of
tripping the bounce threshold.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.org
www.syracusemodelrr.org
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Re: IP for groups.io for SPF record?
David, Do I have to add "ip4:66.175.222.108"?
Someone mentioned that I need to add ip4:66.175.222.12 too. Is that
correct? Yes, those two are Groups.io's outbound mail servers, hosted at Linode. When I send an email to groups.io, I get a DKIM fail and SPF fail. I
would like to work on SPF for now as I am just learning about this. I don't really know anything about configuring one's own mail server properly, but including Groups.io's outbound mail servers as allowed senders in your SPF policy is likely to be effective, if a bit crude. Assuming that what you're aiming for is a DMARC pass from the receiving email service. "Crude" in the sense that *any* message coming from those two servers can be authenticated as coming from you - not that I'd expect any fellow group members to spoof your From domain, except perhaps as a stunt. Your DKIM signature of course is hopeless, as Groups.io modifies both the message Subject field and body (appended footer) on the way through. But at least Groups.io strips yours and applies its own DKIM signature, for whatever that's worth to the receiver. For DMARC purposes it is a fail because groups.io doesn't align with your domain in the header From field. Groups.io also provides an Authentication-Results header to report on its own evaluation of your incoming DKIM and SPF results, and backs that up with an ARC signature so that any receiving email service can take Groups.io's word for your authentication, if they choose to trust Groups.io as an ARC sealer. Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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On 12/15/20 6:51 PM, CHARLOTTE
ARMSTRONG via groups.io wrote:
Fixed it in the UK? ? That’s a UK link. ? What about across the
big pond in the USA?
For us the mailbox does not exist bounces from gmail have mostly
cleared up.? The rest may be legitimate error messages.? Most list
members are US based.? The rest are from all over the world.
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?
?
Why did I get a bounce message that listed a long list of groups I was bouncing on (including my own)? The issue is first that only half of them are groups I belong to. The rest are groups I no longer belong to or have NEVER belonged to and secondly I've been receiving messages from the groups I belong to all day without noticing any interruption.
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Weird.
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After "unbouncing" myself, I am sending a message to my own group to see if anyone else has received a similar message.
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Donna |
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Hi, The United States (and assuming global) URL is: It pretty much says the same thing as the site Shal provided. Cheers, JOseph ?
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From: [email protected] < [email protected]> On Behalf Of CHARLOTTE ARMSTRONG via groups.io Sent: Tuesday, December 15, 2020 4:52 PM To: [email protected]Subject: Re: [GMF] Google outage ? Fixed it in the UK? ? That’s a UK link. ? What about across the big pond in the USA?
On Dec 15, 2020, at 6:40 PM, Shal wrote:
> Except it's still kind of broken.
Google says they've fixed it now.
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Charlotte, Fixed it in the UK? That’s a UK link. What about across the big
pond in the USA? Hmm... Not sure how I got that one. But yes, here too: (it is apparently the same page) Shal -- Help: /helpcenterMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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Bruce
Shal Farley
Ken Cameron