Re: Determining active members (and removing the inactive)
Unless they change it to Special Notices Only and you don't send any.? Their email address could go bad for some reason, but you wouldn't know it.? They could also forget to change that back. Duane
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Duane
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#35842
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Re: Determining active members (and removing the inactive)
I get it that people may not want to receive emails for a short time period (vacation, etc.) and set their groups to "No Email". But there is a high risk that thye may not set it back. That is why I
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Wolfram Schneider <wolfram.schneider@...>
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#35841
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Re: Determining active members (and removing the inactive)
That's much clearer. The member must reply to a bounce probe to be taken out of Bounce status. Thanks!
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Terry Slattery
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#35840
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Re: Determining active members (and removing the inactive)
To be clear, a red B means the account is Bounced. This means groups.io has given up trying to unbounce, and is no longer sending anything to that address -- even bounce probes. You can override this
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Bruce
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#35839
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Re: Premium Support Response Time?
I haven't submitted one recently, but you used to get an immediate acknowledgement.? Then it was a waiting game.? FYI, you must send it from the email address of the owner of the paid group in order
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Duane
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#35838
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Re: Determining active members (and removing the inactive)
Yes, if they're red B, they're bouncing (bounced in GIO terms.)? A bounce probe sent after that isn't successful unless they click the unbounce link (actually unbounce the Account.) Any email
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Duane
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#35837
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Re: Determining active members (and removing the inactive)
Spamhaus has blacklisted groups.io at least twice that I know of. GIO aggressively reacts to the feedback loop mechanism ("removed for marking a message as spam") in hopes of avoiding such things.
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Bruce
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#35836
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Re: Determining active members (and removing the inactive)
I can't make sense of a few bouncing member's logs via the GUI. The Members list shows the red B (bouncing) tag, so I click on that member. Email Delivery = Individual Messages. Activity History shows
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Terry Slattery
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#35835
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Premium Support Response Time?
Hello, Does anyone happen to know what the anticipated turnaround time is for support cases opened on premium accounts? I submitted a request via email a couple of days ago ( [email protected] ) and
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JeffH - W4JEW
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#35834
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Re: RSVP to waitlist
#rsvp
<snip> Jeremy -- If it was working previously and now is not, it's likely related to this recent change: https://beta.groups.io/g/main/topic/79125559 I do not personally use the RSVP feature and
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Bruce
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#35833
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Re: Determining active members (and removing the inactive)
Including an unsub link strikes me as a pretty good idea. Bouncing doesn't help for those on No Email, because they are never sent any group messages. You have to send something manually (via the
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Bruce
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#35832
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RSVP to waitlist
#rsvp
I have been running regular meetings for a few months. The next one is coming up in January and is formatted and set-up the same as all previous meetings (0 attendees for unlimited) and requests RSVP.
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Jeremy Walter
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#35831
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Re: Determining active members (and removing the inactive)
Duane wrote: You mean sending a Special Notice message asking if they want to stay in the group and provide an unsubscribe link for those who don't want to stay? I'm missing something here. Can't you
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Marina
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#35830
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Re: Message Formatting
Like Robert, I wish it didn't. I prefer the horizontal rule below. Bruce Check out the groups.io Help Center ( /helpcenter ) and groups.io Owners Manual (
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Bruce
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#35829
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Re: Determining active members (and removing the inactive)
Bryan, I think spreadsheet filtering and private mailer is the only viable mechanism. The GUI shows some detail about last activity, but that's a manual process that only works to handle individual
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Terry Slattery
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#35828
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Re: Lost control of my list eejh
Deleted my second addr account on groups.io
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I.Weiss/z <i.weiss@...>
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#35827
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Re: Lost control of my list eejh
I think we all understand that. Post to the group using your phone. Then check your Activity log ( /g/GroupManagersForum/message/35813 ) and tell us what the first entry says. Until
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Bruce
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#35826
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Re: Lost control of my list eejh
I looked through the manual for trouble shootingI? will relook but on first glance the stoppage is strangeAll was good working week until a few days agoSent from my GalaxySent from my Galaxy S5e
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I.Weiss/z <i.weiss@...>
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#35825
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Re: Lost control of my list eejh
It only works when I post through my browserSigned into my i.weiss@...? accountAnd it all works wellSent from my GalaxySent from my Galaxy S5e :-¡Â)?G-d Plz Reveal Moshiach Tzidkainu this
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I.Weiss/z <i.weiss@...>
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#35824
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Re: Lost control of my list eejh
I have just tried to clean up.Eejh is owned under i.weiss@...? me solelyI also post from a second addr meirweiss@...? also my email addrThe addr in question i am inquiring suddenly
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I.Weiss/z <i.weiss@...>
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#35823
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