¿ªÔÆÌåÓý

Date

Kudos to support from Groups.io #calendar

Southenders Admin
 

I have been more than happily surprised by how quickly Mark reacts when an issue is brought his way.

I have a premium group that loves the RSVP concept, but needed to have it adapted a bit to make responding to RSVP's easier to navigate.

This was taken care of by Mark in 2 separate fixes. RSVP's are much clearer to reply to with a change of font format to bold, and verbiage. The old RSVP format merely said:

An?RSVP?is requested.?View Event.

Now it reads:

An RSVP is requested.?Click here to RSVP.

Thanks Mark!

--
Norm


Re: changing a member's email address

 

Mary,
One thing to remember is that each account on groups.io can belong to more than one group.? So if you remove a member from your group, you are unsubscribing them, not deleting their account.??
If they resubscribe with a different email address, they now have 2 accounts on groups.io, one or both may be subscribed to your group.

The cleanest way to change a member's email is for them to login to their account and change their email address.
See ->?/static/help#changeemail

To clean up this situation, the user should login with the old email address that they do not want to use on groups.io, click on their name drop down button (top right), click Account, go to the bottom of the page and click Delete My Account.? [if they don't have a password, they can use the "Email me a link to login" function on the Log In page and login via the link they get in their old email]
If they don't have access to their old email, they should send a message to [email protected]?explaining the situation and ask that their old account be deleted.

Toby


Re: #poll Creating Polls #poll

 

Hi Chris! Thanks for the idea. I did check that and I actually didn't have anything checked in there. The first poll I did created the hashtag on it's own.? It's interesting. I created three polls and they all all have the #poll in the subject line, but only two of them are showing up as Polls on the homepage, and when I go to messages, only two of them show up in messages, but when I go to Messages/Polls, they all three show up.? I have to be doing something wrong. The hashtag thing is not something I am terribly familiar with. It's a learning curve.

Thanks,
Marie Alline


Re: another oracle: strange mail addresses of members

 


Re: Incredimail Stationary??

 

¿ªÔÆÌåÓý

Cassie no problem. You are not bothering any one. We all help one another.
?
Glad it is fixed.
?
Anita


Re: another oracle: strange mail addresses of members

 

----- Original Message -----
From: Victoria <dr.vcaesar@...>
To: [email protected]
Sent: Wed, 18 Apr 2018 09:00:49 -0400 (EDT)
Subject: [GMF] another oracle: strange mail addresses of members

Hi, all,



above the posts which I get from some members there are sometomes very strange (mixing yahoo and group.io) addresses, for example

------

[email protected]; by order of; Tanja via Groups.Io wagenertanja@...
<mailto:wagenertanja@...>

[email protected]; by order of; Rieke via Groups.Io < <mailto:almulfl@...> almulfl@...>

------

Not all messages have such strange headers, but quite a few. What does this mean?



Victoria


Re: Downloading Images (Photos)

 

On Wed, Apr 18, 2018 at 07:21 am, Bill wrote:
Fine, I click on download but then nothing.? No clicker or any button to download.
Clicking the "download" button does not force a download, it merely sends the image again in binary without the html "frame." What your computer does with that is system-dependent; most browsers will simply redisplay the image. A right-click will usually bring up a context menu that will permit you to complete the download ("save image as...").

This topic was discussed at length here in GMF less than a week ago.?/g/GroupManagersForum/topic/17096899#7232

Hope this helps,
Bruce


Re: Downloading Images (Photos)

 

It's the way groups.io works.? Download opens the image by itself in a browser window allowing you to do what you want with it.? You should be able to right-click and either Save Image As... or Copy Image.
Toby


Re: question abpout bouncing

 

Based on the dates, this looks to be around the time that Yahoo was having server problems (persistent "soft" bounces). If the email address did not exist you would have gotten a different error.

Sending the bounce probe is the right thing to do. If the subscriber replies to it, that account will no longer show up as "bounced" in the member list. I don't think you will receive any email notifications but the unbounce might appear in the activity log, too.

Good luck,
Bruce


Re: #poll Creating Polls #poll

 

On Tue, Apr 17, 2018 at 12:19 pm, I wrote:
OK; then I suggest that you check the settings for the Poll hashtag to make sure that it isn't set to Moderators only.
Marie; did you have a look at that?

In your most recent post you said That's why I suggested having a polls link in the left menu.Given that there is a lot to get "right" beyond finding where to start a Poll having "Polls" as a tab in the menu may not solve all that much anyway.

Chris.


Re: Downloading Images (Photos)

Gerald Boutin
 

On Wed, Apr 18, 2018 at 07:21 am, Bill wrote:
In viewing Photos in the photos section, one option is to "Download".

Fine, I click on download but then nothing.? No clicker or any button to download.

What? gives with that ?

Bill

?Bill,

Clicking on download typically brings up the photo in another tab in your browser. From there, you can right click to save (download) the photo. If that isn't happening, you might have a pop-up blocker that is preventing that from happening.

Alternately, you can circumvent that unnecessary step if you just want to download by right clicking on the Download button and selecting the choice to save (download) the photo.

At least, that's the way it works for me on WIn 10 and the Chrome browser.

--
Gerald


Re: Hashtag for "New file uploaded..."

 

On Wed, Apr 18, 2018 at 07:56 am, Ginny T. wrote:
When the file is being added, there is a tick box to have the group notified.
Yes, and most of our Group use it when uploading a file. Another recent (?) curiosity is that historically each upload generated a totally new message, but of late uploads have sent the notification as a posting to an"existing" upload notification.

If you see what I mean...

Just to add a bit of excitement I have rearranged the "Files" section to make things a little more orderly, which of course has screwed up all the links in the notifications. Don't think anyone relies on them, though.

Chris


changing a member's email address

Mary Emerson
 

Hello,


I moderate a hidden group and have been trying to change a member's email address. I'm using the free service, not the premium, since I am on a fixed income. I tried deleting the member by checking the member's name and expanding actions, then pressing enter on "remove" till the verify pop-up came up; I verified, and the member was deleted. I then tried sending an invitation, and the person responded, but the email address wasn't updated. I removed the person from the group, then asked the member to subscribe from the new email address, and send a message to groupname plus subscribe at groups dot io. The subscription worked, but the old email address showed up when I looked at the member list. How can I get that old email address out, and add the new email address? Would I have to upgrade to premium?


Thank you.


Mary


Re: #poll Creating Polls #poll

 

Hello Bruce! Thanks for the support.

Logging in has not been a chore for me at all. I think it just takes time for people to understand how to navigate a new system. Since most of my subscribers are used to Yahoo groups, many of them elderly and not everyone is internet savvy, they just get confused about how to navigate, they panic and say "I can't do it! Something is wrong!" but they can't really describe what is wrong. That's why I suggested having a polls link in the left menu. Would make it more simple for my users I think. I've been on the internet for years and have plenty of experience and I am still learning. There are a couple thing on the left menu I have a lot to learn about. Hashtags and Wiki. I really don't understand how to use either.

Thanks again,
Marie Alline?


Re: Hashtag for "New file uploaded..."

 

When the file is being added, there is a tick box to have the group notified. All you have to do is check it off and a system message is generated. It's not a hashtag but it's a notification that can then be used for discussion and/or followup information in the group.
Ginny


another oracle: strange mail addresses of members

 

¿ªÔÆÌåÓý

Hi, all,

?

above the posts which I get from some members there are sometomes very strange (mixing yahoo and group.io) addresses, for example

------

[email protected]; by order of; Tanja via Groups.Io wagenertanja@...

[email protected]; by order of; Rieke via Groups.Io <almulfl@...>

------

Not all messages have such strange headers, but quite a few. What does this mean?

?

Victoria

?


Downloading Images (Photos)

Bill
 

In viewing Photos in the photos section, one option is to "Download".

Fine, I click on download but then nothing.? No clicker or any button to download.

What? gives with that ?

Bill


Re: question abpout bouncing

 

On Tue, Apr 17, 2018 at 12:03 pm, Jonathan Sivier wrote:

Yahoo seems to be having trouble with their email system causing
some to bounce. The error message I see from Yahoo addresses most often
is "554 delivery error: dd Requested mail action aborted". I have no
idea what that means. It doesn't really tell you if the address is no
longer valid or if there is just some problem with the server.
I have the same problem. I have 447 members in red bounce status, most of them with Yahoo accounts. I have sent a bounce probe to all of them twice, but the number of bounced members seems to be steady and I haven't received any complaints so far.
So I'll probably just delete them and wait. If they are actually interested in the group, they will subscribe again, hopefully with a different account.

Marina


Re: Reply To Sender

 

Hi,

Yes I am and there is a messages that my changes gave been saved.

Charis

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Joseph Hudson
Sent: Tuesday, April 17, 2018 10:06 PM
To: [email protected]
Subject: Re: [GMF] Reply To Sender

Hello, are you clicking save it after you make the change?


[Excess quote trimmed by moderator]


question abpout bouncing

 

¿ªÔÆÌåÓý

Barb, Toby, Jonathan, Bruce, Don,


when I click the first bounced member?s email dilivery history I get an enormous list of items.

?

I copy this for you (sorry for the amount):

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1131.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1178.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1097.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1072.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1005.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1053.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1091.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1188.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1109.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1118.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1135.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1150.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1078.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1180.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1089.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1126.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1004.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1115.mail.ir2.yahoo.com

Feb 28

?

554 delivery error: dd Requested mail action aborted - mta1116.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1097.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1162.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1163.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1131.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1156.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1076.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1068.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1146.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1042.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1072.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1043.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1141.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1165.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1019.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1042.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1070.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1178.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1028.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1062.mail.ir2.yahoo.com

Feb 27

?

554 delivery error: dd Requested mail action aborted - mta1108.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1036.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1082.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1172.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1182.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1156.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1137.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1156.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1090.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1168.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1103.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1125.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1025.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1046.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1016.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1067.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1130.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1118.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1149.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1066.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1018.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1109.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1161.mail.ir2.yahoo.com

Feb 26

?

554 delivery error: dd Requested mail action aborted - mta1063.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1043.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1086.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1075.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1110.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1158.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1123.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1153.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1155.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1194.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1069.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1169.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1141.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1018.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1079.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1105.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1159.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1000.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1138.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1018.mail.ir2.yahoo.com

Feb 25

?

554 delivery error: dd Requested mail action aborted - mta1139.mail.ir2.yahoo.com

?

This is just the first bounced member. The other 63 have more or less the same history. I don?t understand at all what all these commentaries means, neither do I understand the abreviations.

?

I did find the button to send a bounce probe. So I?ll do this with all of them first before I take another step. But just deleting them doesn?t seem right to me. Because before we were transferred, I sent emails to all my close to 600 members, and at that time I already became aware of whose addresses didn?t work any more. Those I deleted. But the 64 members that are hard bounced (red b) now, must not necessarily have invalid email adresses. I don?t mind the work associated with this procedure of writing to all of them, but I try to understand what?s happening.

?

One more question: How do I notice if s.o. unbounces himself?

?

Thanks to all of you for answering.

?

Victoria