Andy,

I think this week's change log is actually at

Oops, yes. You caught me being lazy (I generally copy the prior message as a template for the new one). I fixed it in the onsite copy.

Can someone clarify what exactly this function is cleaning?

That's my question as well.

(see for a description
of these)

Thank you for that, it helps clarify for me why a moderator would want to remove them - or not. I've often manually trimmed "clutter" like that from URLs just to make them shorter and easier to understand. Now I know that passing them on "gives credit" to whatever the source of the link was, should any of my members click on it in a message. That may or may not be desirable.

Shal


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Bob,

I'm not a subgroup expert but the email address appears to be to a
subgroup, PrayerChatter, of cwgi, from the form used.

Correct.

But I would suggest it indicates that the address simply doesn't exist
in the form used in the email.

That does not seem to be the problem:

[email protected] - from the error report
[email protected] - from the subgroup's home page

The change of case in the subdomain name should be harmless -- the DNS system operates in a case-insensitive fashion. So it isn't obvious how the member's service could an error based on that difference alone.

2. Is the person a member of both the main group and the subgroup?
1. Is it possible they have bounced or not have rights to post?

If I'm correct the member's service never made contact with Groups.io to deliver the message, so those questions haven't come into play yet. Also, Groups.io issues specific error texts "not a member" and other disqualifications.

But just to double-check it makes sense to look at the subgroup's Activity Log.

Shal


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Brandy,

Is it possible her ISP is blocking or not playing nice with groups.io?

Possible, but it seems unlikely on the sending side, since they're allowing her to receive from the group.

So this seems to me less a deliberate block as some kind of technical problem, more along the lines Bob is looking for (though the email address appears correct).

His question does prompt me to ask if you've looked in the subgroup's
Activity Log for any indication that Groups.io was contacted by her service. Presumably it would be one of the many "attempted to send"
cases. If there is a corresponding log entry that may provide crucial
information.

Shal


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Shal,
[email protected]?
I'm not a subgroup expert but the email address appears to be to a subgroup, PrayerChatter, of cwgi, from the form used.
Most of the search results for error 500 say that "It's the worst error ever to have with email". It indicates server error
But I would suggest it indicates that the address simply doesn't exist in the form used in the email.
This, to me brings up a couple of questions:

1. Is there actually a PrayerChatter sub group within cwgi or is there a possibility that incorrect case has been used on the email address?
2. Is the person a member of both the main group and the subgroup?
   
   1. Is it possible they have bounced or not have rights to post?

I think there are more possibilities here but don't know enough about subgroups to comment more.


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Founder, Fuchs Friends??
Founder & Executive Director,?

开云体育

This appears to be a message from her email service, saying that it was unable to deliver the message to your group. I'm not sure what "(reading confirmation)" is trying to tell us, but "Please retry later" seems to imply that they'll take some action to cure the problem.

As best as I can unwind that ball of header text it seems to confirm that the message was never delivered to Groups.io, and stopped at her email service's outbound servers.

I think your member will have to take this information to her service's technical support and have them explain/correct the problem.

That's what I was thinking, but she's saying she has no other problems posting to any other groups or to us before we moved to groups.io. Is it possible her ISP is blocking or not playing nice with groups.io?


BB

开云体育

Thank you Shal and Joseph
It is appreciated.
Yes my in box is always full and I am on several groups from groups io
Thank you so much.
It is out of my control and I was just confused if I am not breaking any
rules or doing anyghing wrong, if I was I would be the first to admit. Smile
I understand now
Thanks
Sugar

Brandy,

I have one member who cannot post to groups.io at all. She keeps
delivery failure messages, ...

This message was created automatically by the mail system
(ecelerity).
A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following
This is a permanent error. The following address(es) failed:
[email protected] (reading confirmation): 500 Please
retry later.------

This appears to be a message from her email service, saying that it was unable to deliver the message to your group. I'm not sure what "(reading confirmation)" is trying to tell us, but "Please retry later" seems to imply that they'll take some action to cure the problem.

As best as I can unwind that ball of header text it seems to confirm that the message was never delivered to Groups.io, and stopped at her email service's outbound servers.

I think your member will have to take this information to her service's technical support and have them explain/correct the problem.

Shal


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Hello sugar, I'm sure that it's more than likely because you receive a lot of email from a lot of different places, and and can cause your Gramps I owe account to bounce. If you have a lot of email in your inbox.

Sugar,

Can someone shed a little light on what would have my account bounce
so often?

The only clue we would have would come from the response given by your email service when they rejected messages from Groups.io. As it happens there are no bounce reports in your subscription to GMF so I can't tell what might be going on.

You should be able to get a more comprehensive picture (encompassing all of your group subscriptions) in your Account pages. Go to your Account (from the menu under your name in the upper right) then click onto the "Recent Bounces" page.

The text in the third column ("Reason") will tell you what your email service had to say. If you need help understanding it, feel free to copy/paste it to us. The top (most recent) bounce should be the most relevant to your recent experience.

Shal



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Don,

Yet another data point. I can't approve the messages. I check them,
hit approve. They uncheck, but do not get sent to the list.

That's even more peculiar. They shouldn't uncheck, they should vanish from Pending, to appear in Messages.

As I mentioned off-list, I sent a second message but it has not appeared in Messages (nor by email).

Shal


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开云体育

I have one member who cannot post to groups.io at all. She keeps delivery failure messages, and these are from several devices when both sending a new message and trying to reply to an existing one. Here is her latest bounce message. Ideas on what's happening here? She's never been able to post to the groups since switching over, but she gets mail.

As an aside, posting from the web directly won't work for her. She needs to use email.



> This message was created automatically by the mail system (ecelerity).A message that you sent could not be delivered to one or more of itsrecipients. This is a permanent error. The following address(es) failed:>>> [email protected] (reading confirmation): 500 Please retry later.------ This is a copy of the headers of the original message. ------Return-Path: DKIM-Signature: v=1; a=rsa-sha1; d=valornet.com; s=20180222; c=relaxed/simple;??? q=dns/txt; i=@...; t=1548612725;??? h=From:Subject:Date:To:MIME-Version:Content-Type;??? bh=VYYe6Z4jEPYvrHU/vRD8KMd5GhQ=;??? b=JdDFUTLa/3B+E18UWGZTf19CBrPVmx7M5Fg6tVLNsBhGfeWIXMGaSQU7ycxHUNa0??? 6Xl/mulFSRzrsdbcNpB7FJD2LlSLgITNWxpdg5x6nf9q+SIEvepNvr88Pt9gzrsW??? 2lXF/Eh7q1paBo6U6a2lGkFqZy0Bf11yHSR0u+0afVYy0Wp58nlwPdWc75SIHS1i??? VXEewn3tJpovwC5Z9r7ojll40lRtUIE956y1mY/jefmeBW/Kq28h0N/SibI2XWDu??? 8l3b3PvcalTBVjkjxABdF15FDbeKlrmiJQaV/L7CPl4VQ1XK4cqcFa8hoh8Q18B5??? PZarAWPcBlVzgyFKzBLCVg==;X_CMAE_Category: , ,X-CNFS-Analysis: v=2.2 cv=VslhOK+n c=1 sm=1 tr=0 a=kVgevQ56fhdrK1z5y8lggA==:117 a=kVgevQ56fhdrK1z5y8lggA==:17 a=KGjhK52YXX0A:10 a=3JhidrIBZZsA:10 a=9XdPGKqHaDcA:10 a=M8Ry3p9yAAAA:8 a=wY36qJf7AAAA:8 a=iDFXSY5Svg1zbwkcv3gA:9 a=QEXdDO2ut3YA:10 a=K2VwWrq6_ULvhTJJfJgA:9 a=jX1tQuEsmnszty6m:21 a=_W_S_7VecoQA:10 a=JhmV24R2aqBjGNxaRcYy:22 a=zYQvsSLEd36KZd96yufW:22X-CM-Score: 0X-Scanned-by: Cloudmark Authority EngineX-Authed-Username: anJ3MUB3aW5kc3RyZWFtLm5ldA==Authentication-Results:? smtp01.aqua.bos.sync.lan smtp.user=USER@...; auth=pass (LOGIN)Received: from [98.21.145.105] ([98.21.145.105:47158] helo=[192.168.254.67])??? by mail.windstream.net (envelope-from )??? (ecelerity 3.6.25.56547 r(Core:3.6.25.0)) with ESMTPA??? id B4/26-02396-574FD4C5; Sun, 27 Jan 2019 13:12:05 -0500Date: Sun, 27 Jan 2019 12:12:03 -0600Subject: New Test MessageMessage-ID: From: USERNAME To: "[email protected]" MIME-Version: 1.0X-Priority: 3Content-Type: multipart/alternative;??? boundary="--_com.lge.email_482100206480010"

Yet another data point. I can't approve the messages. I check them, hit approve. They uncheck, but do not get sent to the list.

And another test...

I moderated my?own account with Override: moderate the first message of every topic this person starts

?

And the message made it through.

?

Hello,

A message was sent to the group /g/brcg-list from corwyn@... that needs to be approved.

View this message online

Subject: Test Message

I have moderated myself.

On Sun, Jan 27, 2019 at 02:13 PM, Chris Jones wrote:

On Sun, Jan 27, 2019 at 09:58 PM, Don Glover wrote:

It appears that this is an issue that is affecting only existing users.

I know this is a (very) long shot but how about checking other members' settings to make sure that someone hasn't set them to "Override; not allowed to post".".

Chris

Chris,?

Had already checked that and it is not the issue. Also, since I have been working directly with my account and it is not set that way, but messages are not making through that is another indicator.

Also, since I just tried with the new account, I am absolutely certain that is not the issue as the three settings that it has been in are:

• Override: new user moderated?- messages are showing up.
• Use Group Moderation Setting - messages do not show up
• Use Group Moderation Setting - messages do not show up
  
  

?

On Sun, Jan 27, 2019 at 01:58 PM, Don Glover wrote:

On Sun, Jan 27, 2019 at 01:53 PM, Don Glover wrote:

Shal,

Your test message made it through. It is the first message to make it through [since] 1/18.?

I will see what happens when I try.

Ok, I just tried sending a message again and it did not show up.

I tried again from the web interface and it did not show up.

So, created a new user and joined the group. I sent a message that showed up.

It appears that this is an issue that is affecting only existing users.

Results of further testing. I removed moderation from the new user I set up and sent a message. The message did not show up.

I reinstated moderation and sent a message and that one showed up.

Shal, I removed moderation from you. Could please try another message and let me know when you have tried it?

On Sun, Jan 27, 2019 at 09:58 PM, Don Glover wrote:

It appears that this is an issue that is affecting only existing users.

I know this is a (very) long shot but how about checking other members' settings to make sure that someone hasn't set them to "Override; not allowed to post".".

Chris

On Sun, Jan 27, 2019 at 01:53 PM, Don Glover wrote:

Shal,

Your test message made it through. It is the first message to make it through [since] 1/18.?

I will see what happens when I try.

Ok, I just tried sending a message again and it did not show up.

I tried again from the web interface and it did not show up.

So, created a new user and joined the group. I sent a message that showed up.

It appears that this is an issue that is affecting only existing users.

Shal,

Your test message made it through. It is the first message to make it through 1/18.?

I will see what happens when I try.