On Thu, Mar 20, 2025 at 04:01 AM, B?rbel Stephenson wrote:

I bounced as well overnight.

Sometimes a bounce is temporary, especially at certain times of day when it's not unusual to see "is bouncing via system".? I normally see those around 3:30-4:00 pm Pacific time (PDT).

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Duane

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On Thu, Mar 20, 2025 at 09:01 AM, B?rbel Stephenson wrote:

I bounced as well overnight.? I am on ‘individual emails’, my email account having space and nothing in Spam.

you can check your account bounces via your account settings at /settings/bounces. You can also check details related to individual groups you are subscribed to via Subscription > Delivery History.? Remember, messages in the Response and Reason columns are what Groups.io receives from your mail provider.

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Regards

Andy

I bounced as well overnight.? I am on ‘individual emails’, my email account having space and nothing in Spam.

Barbara

On Thu, Mar 20, 2025 at 08:31 AM, netsurfau wrote:

My group lost 1,313 members this morning (AEDT) in one go, almost 31% of our members, through "Bouncing via system".

Can you explain what you mean by 'lost'? Have they been removed from your group and have you checked the member list and activity log to verify that?? Bouncing members will not be removed from your group just because they are bouncing so they should still be on your member list. However, they will no longer count towards your member total shown on your group home page. Is that what you are looking at?

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I did a random check of the various members bounced, and they all had on thing in common, which was: Email Delivery set to, "Special Notices Only".

That won't make a difference. There are members here on GMF who are in a bouncing state and they have their delivery preference set to No Email. Remember that bouncing is an account level state so issues delivering messages from other groups they are subscribed to could affect that.

Why the apparent sudden purge of this group of members?

As I mentioned, bouncing members will not be removed from your group because their account in a bouncing state.

There was no other commonality I could find between them other than this preference setting.

Please check your member list and activity log to verify details.

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Regards

Andy

G'day,

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My group lost 1,313 members this morning (AEDT) in one go, almost 31% of our members, through "Bouncing via system".

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I did a random check of the various members bounced, and they all had on thing in common, which was: Email Delivery set to, "Special Notices Only".

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Why the apparent sudden purge of this group of members? There was no other commonality I could find between them other than this preference setting.

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I did check the FAQs on Bouncing but, it doesn't cover this sort of event, and given the large number bounced in one hit, it doesn't make sense.

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NB: When we moved from Yahoo Groups, we went from just under 10K members, to around 6.5K, which we were expecting. Since then, we've lost (probably) close

to two thirds of the remaining membership through Bouncing. It sort of feels like a slow death of many thousand cuts.

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Luke

On Wed, Mar 19, 2025 at 07:02 PM, Peter S. Shenkin wrote:

The OP was asking for a subscription link she could send out in an email that someone could click on to subscribe

That's not the way I read it.? She wants something for someone to "click on to request to subscribe".? An email would do that as well as a web page.

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Duane

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Thnx

Ok, I answered both too generally and too specifically.

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Have you looked at Promote in Admin, Preferences??

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Here's the Help page mentioning Promote - /helpcenter/manual/ownersmanual/groupprocedures/group_promoting.htm

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Please check whether the signup form would work for you.?

I have not used it for my own groups, so no first hand experience.?

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Any feedback on this, group members?

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Frances

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On Wed, Mar 19, 2025 at 05:26 PM, Peter S. Shenkin wrote:

That is not a link! It is an email address.

Actually, it is considered a link, but it pulls up your email program, not a web page, assuming you've got your computer/device set up that way.

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Duane

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On Wed, Mar 19, 2025 at 06:26 PM, Peter S. Shenkin wrote:

That is not a link! It is an email address.?

Right, sorry. Of course, the email would work.

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Well, the website address for this group is

There is a join this group button. Or Apply for membership button.

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See /g/GroupManagersForum/wiki/8155

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Frances

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BTW, you might want to make sure your notices are all up-to-date and active.

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For example customize your Welcome notice.

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Frances

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That is not a link! It is an email address.?

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The link is on your group homepage.

It will look like this - [email protected]

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Frances

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On Wed, Mar 19, 2025 at 02:22 PM, Julie in MD (Maryland) wrote:

wanted to know where to monitor or if I am unique in experiencing the issue.??

There is a , but I don't know how much detail you can get from it.

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Duane

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On Wed, Mar 19, 2025 at 03:22 PM, Julie in MD (Maryland) wrote:

(The members that started bouncing today are very old members ported from yahoo.groups.? I only mentioned in case it could be related. )

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Are the bouncing members the ones that didn't get the daily summary?

See the Help files on bouncing - /helpcenter/manual/ownersmanual/accounts/accounts_bouncing.htm

Frances

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There was a Daily Summary delivery for me yesterday (March 18) and for the member reporting the issue and for the random spot check I did for a half dozen members including individuals in multiple times zones Eastern to Pacific.? However none of us got a message this morning March 19 and none of the spot checks had delivery failures either.? ?Since several members posted new messages yesterday that should have generated a Daily Summary this morning.? Email delivery history shows nothing for today, except my owner+ messages which are being delivered.? No groups summary.

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I am guessing that the system issue reported yesterday must have had more fallout for morning email...but wanted to know where to monitor or if I am unique in experiencing the issue.??

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For now I will watch for responses here? and monitor that beta group site to see if there is an update.??

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(The members that started bouncing today are very old members ported from yahoo.groups.? I only mentioned in case it could be related. )

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Julie?

On Wed, Mar 19, 2025 at 02:42 PM, Julie in MD (Maryland) wrote:

s there a delivery issue on Daily summaries today?? I was alerted by a member of one group I moderate that they had no morning summary.

I see in Beta groups that Mark Fletcher (developer of ) runs:

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Degraded service #outage

When:
Tuesday, March 18, 2025
3:20pm to 4:05pm
(UTC-07:00) America/Los Angeles

Organizer:
Mark Fletcher
[email protected]

Description:

A change to the site caused an overloaded database, leading to slow web responses and the appearance of the maintenance page. Ironically, the change was to allow additional unit testing of part of the site (the unit tests passed, but the code did not behave correctly under load).

All email sent during this time was queued up and has been processed.

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If there was email yesterday, check to see if there was a catch up.

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Frances

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Is there a delivery issue on Daily summaries today?? I was alerted by a member of one group I moderate that they had no morning summary.? There delivery history? showed daily "accepted" every day but not today.? Since I often operate from the web site I checked my own email and and realize there was no daily summary delivered to my email today.? My email delivery shows no email delivery today nor do several members I checked including? a primary fellow moderator.? There was activity in our group yesterday so there should be a Daily Summary.? Is there a groups.io systemwide issue?? IF there is a place I should be checking to find alerts of system wide issues I am not sure where to look - actually that is a good thing because it means this happens so rarely I've never learned how to check for system issues.

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Both groups I moderate are free, grandfathered if that matters.??

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Also I noted in the activity log that shortly after noon, 12:18 pm (ET) 11 members were suddenly bouncing if that might be related.??

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Julie McMahon

Moderator/Owner

LBD Caring Spouses

Life After Lewy

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