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Will all of the confusion about costs when downgrading to basic and then upgrading back to premium I wonder what the policy is for the opposite. We have a small grandfathered Basic group and enjoy the

Are subgroups available in BASIC Groups.io? If so, how do I set up a subgroup and how do members join it?

Chris, By "owner paid last year" (2019), does that mean that you have the grandfathered $110 rate or the group was formed after October 2019 and has the current $220 rate? If the $110 rate, be

Have you checked Email Delivery History for that member record on your group to see if it's bouncing/bounced?? That would be my first guess.? The panels in the Email Delivery History may give other

I made a second account for myself some time back with a Yahoo email address, so I could see what a regular member sees on my group. What I noticed is I used to get Groups.io email in that second

I've submitted a message to the beta group asking for clarification on some things.? If/when Mark approves it, you may want to see what he says. Duane -- The official Groups.io user documentation is

Deleting his membership didn’t change anything. ?I guess I’ll have to put in a card while taking payer (may use a debit card with a buck or 2 on it) then delete it and drop to Basic that way.

That won't delete his account though.? I'm not sure if the system will allow a non-member, or even a non-mod/owner, to pay for a group, but I guess it's possible if he set it up for autopay.? It's

I’ll likely delete him from the group before the payment is due. ?Hmm. ?I wonder if I should do that and see what happens. ?I think I’ll do that.

Yes, it's awkward.? After entering the CC, you'll be set as a payor.? I think at that point you want to change the group to Basic to prevent an automatic charge attempt.? Then you go to your

I did try the set me as payer but it required me to enter a cc.? If I'm going to change to basic, why do I need to enter payment card info?? Seems like a Catch-22. ? I don't enter my cc info if I'm

I don't think you can change his payment information. As far as seeing the Billing info, do you see "Note: To make plan changes, you must first set yourself as payor." in the Billing Overview box??

In looking at the online manual, it says that when I go to Admin/Billing there will be a View/Change plan in the upper right of my Billing menu, and it's not there.? The owner that paid last year

Bruce F, After all that I've said I hope you didn't find that *surprising*. Shal

Thanks, Shal No doubt it will straighten itself out in the fullness of time! It was just a "perfectionist thing". BTW: The footer I received from you was the "text format". Cheers Bruce Fairhall

Bruce F, It won't if you also have Plain Text only set. I was wrong about that. Absent Plain Text Only, it is supposed to convert the incoming message to HTML, causing the HTML footer to be appended.

Also, I've noticed that sometimes folks type the description where the name goes (instead of the description box) while editing, so the extension is lost.? In that case, you may need to add an

Just thinking - you can't change a group's privacy. You can't change a group from private message archive to public. Frances -- GMF wiki ( /g/GroupManagersForum/wiki/home ) for

Only the image files can be uploaded - .jpg, .jpeg, etc.? The .json files are text containing information about the image files. Duane -- The official Groups.io user documentation is in the Groups.io

Gene, just curious - could you not repurpose the group you have the photos in for your new group? That would save moving them. I guess it depends on how many messages are in your "old" group. Frances