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From Mark, yesterday: Hi All, I have unmoderated the beta group again. Please keep the discussion focused on new features and not support requests. With the great Yahoo Groups migration winding down,

You (or rather groups.io) may be falling foul of some dodgy results caching somewhere down the line. The DNS system relies very heavily on both servers and clients caching the results of lookups,

Mark promptly addressed this and just sent me a note he would increase the timeout for reverse DNS lookups and to keep an eye out for errors. This may just be the solution, and would make a lot of

I am writing Support right now. All my members can see the member list since I made it visible to all members. I never saw an email to my old address (even checked the spam folder).

Indeed, from tools.dnsstuff.com: Reverse DNS Lookup Results for 209.242.224.96 Target 209.242.224.96 Timeout Value 1 (default) Your Overall Score Lookup succeeded Score Details - Obtained record type

Definitely your best (only?) option. Admit your foul - up and see what happens. Go to [email protected] and throw yourself at Mark's mercy; it may not be the first time something like this has

That would be at least a moderator account or you wouldn't see the Member list.? Is this a paid group?? If so, you may be able to change the email address for the owner account.? If it's a free

If you wish Groups.io <http://groups.io/> to help with this, email [email protected] <mailto:[email protected]> We can give advice but we are just users, like you. Frances

I already have a second account (but not as an owner). I therefore can go in and see the group site and see myself as an owner. However my owner listing has a NC (Not Confirmed) by it since the

IANAL but that idea might be in contravention of *Terms of Service* ( /static/tos ) / *Intellectual Property Rights* / *Service Content, Software and Trademarks*. It might be better

In Admin, Settings, Cover Photo button. See #4, 3) of this wiki page for a few details. /g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation There also has been recent

Click on *Settings* tab at the LHS of your web UI; close to the top of the page (a little bit left of centre) there will be a blue tab called *Settings* ; two tabs to the right of it is a grey tab

? Just a point. Groups.io allows you to create an email alias for your account. You can email from that account to your group. You can’t log into your account from the alias. So create another

Not sure about that. An email alias is just a different address from which a member can post *to* a group; it isn't a second membership as such. Now setting up a second membership... that's fine!

New user here - I can't find in the help how to chnage the image on the front page - id like to chnage iot to an appropriate photo and or logo for our group. Any help appreciated, Thanks Ian

I sense your frustration. Email Support with screen shots. Theoretically it should not be possible for the email address change to go through under a non valid email address. As a future safeguard, if

Hi Gary, I joined GIO to create my own groups just over a year ago when I deleted my Yahoo! and FB groups. Additionally, I am the ASG ( http://www.asg.org ) Tech Liaison volunteer at the National

That would be because you were given Set Moderator Privileges permission.? There's a warning, in red, about giving moderators that permission on the Wiki page,

Great. PGO needs to be on a self sustaining business model. Nothing is free in life. We need to support all good efforts at reasonable price and the people who work on them need money to for food and

If you have a moderator in the group maybe they can help.? They have an amazing amount of ability at times.? I was able to set myself (a moderator) to an owner at the end of November.? Probably a