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Thank you Frances. We are aware of the thread moderation feature. Hoping for a way to block out certain types of messages without going to full moderation. Tim

Thank you both, I'll try emailing directly. It also seems to happen that those who happen to use hotmail (around here, at least) tend to not be as technically inclined, so giving an incorrect address

Lloyd, Not that I know of. The file upload process has been known to choke on individual files that are too large, or a collection of files that are too large. This is a relatively small limit

Select Admin>Members from the left-side menu bar. This will bring up your group's members list. There is a blue pull-down menu at top left (looks like a button). Select Pending Approval using this

Thanks so much for the tips so far. On my invitation page all I ever see is if the invite is "sent" or "accepted". On my members page only the date the person "applied" to be in the forum. We hold

If you're using the Restricted method of Spam Control (and that method only), those you have invited do not have to have their subscription approved. They go immediately into your member list,

Amy, 1. I think it is odd about having to approve members you invite. I wonder if they are using a different email address than the one you used for the invitation. Or if they aren't accepting the

I had something similar happen to me today. I had someone who I approved membership for write to me on the Welcome email they get when it says they joined the group asking me why it says they are

Tim, I don't believe there is anyway to do it in advance. However, you can set a thread to moderate. Go to the message, click on the down arrow beside the author's name and date. Click on Moderate

Is there any way to filter messages sent to a group so that if the subject or body contains a certain phrase or name that topic can be automatically moderated? We have a group that we would prefer

Hello, I am encountering problems/glitches regarding "pending” members. It is taking several attempts to get multiple members into the forum after their subscription was approved days prior. My

I just did some testing, and the answer is no. The renewed subscription does reconnect to old content, including files, photos and messages. However, any group profile is lost during the remove/resub

Duane, are you saying that reinstating/inviting back a member/subscriber who was "removed" reactivates their old profile info and connects them to their original account, as long as they use the same

Sofia, When I reply to someones message, how do I know it was sent? I don't see it Correct. When you use *Reply to Sender* the reply goes only to that person's email address, it does not get posted

Sarah, Failed - 550 5.5.0 Requested action not taken: mailbox unavailable. What Ken said - this error normally means that the address doesn't exist. If these are being entered manually from a

Hello, I'm new to the forums. When I reply to someones message, how do I know it was sent? I don't see it on the thread with the other messages. Is that because I pressed "reply to sender" and not

So, I got two of these, the one with the subject line above and one with the subject line of "Group Managers Forum subscription reminder #admin - Tue, 10/01/2019 #cal-notice" . Perhaps there is some

Sarah, Have you tested the email addresses directly from an email client? Meaning not group.io, but a normal account somewhere. Usually when I see a 550, there is a wrong char in the address

It's a new fall term, and we've got new members, so we've sent out a handful of new invitations. The mail.com and gmail.com all worked fine, but we have exactly two new members with hotmail addresses,

"Group Managers Forum subscription reminder #admin" When: Tuesday, 1 October 2019 Description: This is your monthly subscription reminder for the [Group Managers