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Re: Poll Questions #poll

Glenn Glazer
 

On 7/2/2018 11:40, Bruce Bowman wrote:
As owners, we pretty much stay logged in all the time, but it's remarkable how many of my subscribers simply refuse to do it.
I suspect it depends on the nature of the group.? One of my groups uses groups.io basically as an email list with the rare file uploaded.? For the members of that group, there is no reason to log in. Their interface requirements to groups.io is perfectly satisfied by their MUA and the occasional file link.

Best,

Glenn


Re: Cannot add a file

 

On Mon, Jul 2, 2018 at 02:51 pm, ray_r.rm wrote:
Then in some of the albums I found how to delete photos, albeit one at a time.
In my group, the Emailed Photos folder tends to be the biggest source of extraneous fluff. The problem is, each photo here is linked to the corresponding message...if you delete the attachment, the message will show up as "edited" in the message archive. Worse, the person who originally sent it gets a notification from GIO that you've been farting around with their posts. I know of no way to circumvent this behavior.

Lacking a bulk delete capability, it would be nice to at least be able to clean out the old stuff without inducing paranoia among our subscribers. If someone knows of a workaround, let me know...otherwise I might go whine about it in beta again. :-)

Bruce?
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Re: Cannot add a file

 

On Mon, Jul 2, 2018 at 02:51 pm, ray_r.rm wrote:
Is there any way that I can reduce the photo size myself when I open the photo with Edit?
Unfortunately, no.

The only option is burdensome:? download it, delete it from the site, rescale it on your computer, re-upload it, then reassign ownership back to the original subscriber. However, this is still better than it was a month ago, when that last step wasn't an available option.

Regards,
Bruce?
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Re: coping with high traffic

 

There are some tips that you could use at /g/GroupManagersForum/wiki/Footers.? Many of those complaining about the number of posts might be okay with getting a digest.? You could make that the default for new members, if you like, on the Settings page using the "Default Sub Settings" button at the top.? You can also change it for individual current members if they have trouble doing it on their own, on their member page.

The "ignore member" option has been discussed on the beta group, but no action has been taken so far.

After you publish your Group Guidelines (on the Settings page via the "Member Notices" button), you could put the chatty member on moderation for awhile, so you'd have the option of rejecting or deleting their posts, to help them gain some restraint.

Duane
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Re: Cannot add a file

 

Thanks for all the help!
I started listing the files by date, oldest first.
Then in some of the albums I found how to delete photos, albeit one at a time.
The group is sort of How to Do It, and I removed pics of their cat watching the task
and similar pics. They cannot object, as you said.
And I discovered that the reduction in size is not retroactive.
For now the possibly unhappy subscriber will be left alone.
I deleted enough that I can now add a new file.

Is there any way that I can reduce the photo size myself when I open the photo with Edit?

Richard


coping with high traffic

Deborah Armstrong
 

I am moderating a list that is only two weeks old but has grown to be high-traffic with less than forty members. The less chatty people are complaining about the volume of email and I'm trying to help them find ways to deal with it.
?
Many members are finding it hard to "reply to sender" rather than "reply to group" ... other list platforms have links at the bottom of each message to make that easier. Perhaps I've missed a help topic on how to do this here.
Also though "mute this topic" is useful, some members are asking for a "mute this member" link. One member in particular sends out a constant stream of "I couldn't agree more" and "I was thinking of the same thing" type posts.
?
Besides writing up a common-sense set of list guidelines -- some call them rules -- what else have you managers done to deal with people who either contribute too much or people who don't like a high volume of contributions?
?
If this has been discussed before, give me some keywords for searching this forum's archives.
?


Re: Date Format - was: Groups.io site updates

 

On 1 Jul 2018 at 11:59, Shal Farley wrote:

Jim,

> That's fine for those of us "in the know" but that punctuation is not
> a standard outside Groups.io, so for new users the first two remain
> ambiguous.

True, but that's more an argument for more documentation than an
argument against using distinct punctuation.

Note that we're talking about a small use case: where someone copied or
screen-shot from groups.io's web interface for use as an example or
answer (or the like).

Otherwise the user would be seeing the format of their own choice, and
if they're uncertain (or certain that it is wrong) hopefully the user
would think to look at their own Account Preferences to see what choices
are available in Groups.io.

> Use of alpha month for those two would resolve it.

Only if you speak English. Or the language of choice, in some future
world where Groups.io has localizations to other languages.
Yes, I can't argue with any of that. You're right as usual.

Jim--
- My thoughts on freedom (needs updating)
- political snippets, especially economic policy
- misc. snippets, some political, some not
Forget Google! I search with which doesn't spy on you


Re: Rejecting a post with explanation

 

Ken,

You mentioned a work around, but I could not find it in the FAQ.
I don't think it applies to your situation, but here it is:
/static/help#i-am-on-gmail-and-i-dont-like-getting-copies-of-my-messages

The effect of that setting, when checked, is for Groups.io to replace the Message-ID field in messages you post, when they are sent back to you. That way Gmail thinks it is a fresh message and not one you already have.

I don't know if our messaging Microsoft would help or hinder the
situation. If you believe the former, please post a good address to
contact them.
I don't think it can hurt, but I don't use Microsoft for email service and have no idea how to contact them for email-related issues.

Shal


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Re: Poll Questions #poll

 

On Mon, Jul 2, 2018 at 01:12 pm, Michael Pavan wrote:
Why can¡¯t Subscribers (those without a Password or ¡®loginlink¡¯/temporary password) and Members vote by email?
As has been explained, there is no difference between a Subscriber and a Member, the terms are interchangeable.? The only one that can answer your question is Mark.? This has been suggested on the beta group, but I don't remember when the discussion took place.

Duane
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Re: Poll Questions #poll

 

Bruce Bowman wrote:
To be perfectly honest, I find the GIO polling feature to have limited utility. Whenever I send out a poll, my typical response rate is 10%; and that?sample is biased towards?the kind of people who 1) respond to polls, 2) aren't completely befuddled by the GIO login process, and?3) are willing to jump through that hoop. If I'm lucky, I'll get another 10% who will respond by email, and thus have to be added up manually...so the poll results aren't even a reliable historical record.

As owners, we pretty much stay logged in all the time, but it's remarkable how many of my subscribers simply refuse to do it.
Sadly the above is all too true; anyone might think that logging in required the sacrifice of a first - born. I don't know why, but people are remarkably relucatant to do it.

Chris


Re: photos

 

On Mon, Jul 2, 2018 at 09:50 am, Duane wrote:
Select the album in question, then click the Delete Album button at the top.
Note that the Emailed Photos folder is a system album and cannot be deleted.

Bruce?
--
The system Help is your friend.??/static/help


Re: Subscribers v.s. Members

 

The following two "levels," if you will, reflect the groups.io hierarchy used to keep track of accounts.

Not Confirmed -- These are people who have registered an email address, but that's it. Such people can request membership in a group, but until groups.io sends them a confirmation email and they click in the link therein, they do not even hold an account. The term groups.io uses for this is "Not Confirmed" and such people will have an NC badge in the membership list.

Confirmed -- The person has clicked on the link in the confirmation email, and now has an active account. The registered email address is the ONLY account identifier. This does not necessarily mean such a person is subscribed to any groups, but at least they can do so -- via this email address -- without going through the confirmation process again.?

The following levels only make sense within the context of some established group.

Subscribers/Members -- These are Confirmed accounts that have joined the group. Such people have only basic access to group functions, as established [or limited] by the Owner in the group Settings.
Note that these two terms are identical. Attempting to create roles based on what people decide to do (log into the site or whatever) instead of what their capabilities are is folly. If you find discriminating between these terms to be useful on some level that's fine; as long as you understand that it's an arbitrary mental convenience and the software does not know the difference.?

Moderator -- This is an intermediate level of access, generally used by Owners to delegate some of the group maintenance responsibilities to trusted Subscribers. In groups.io, this is also something of a misnomer...the capabilities of Moderators is highly configurable and often has nothing to do with the screening of incoming messages. Make someone a Moderator and look at the resulting Privileges and Notification checkboxes in their member record and you'll see what I mean. However, there are also blanket capabilities that can be made available only to Moderators and above...these are found in the group Settings.

Owner -- You own the group. You can do anything you want with it, within the capabilities available via the groups.io interface. If there's something you want to do but can't, is the proper place for suggestions.

Hope this helps,
Bruce
--
The system Help is your friend.??/static/help


Re: Poll Questions #poll

 

To be perfectly honest, I find the GIO polling feature to have limited utility. Whenever I send out a poll, my typical response rate is 10%; and that sample is biased towards the kind of people who 1) respond to polls, 2) aren't completely befuddled by the GIO login process, and 3) are willing to jump through that hoop. If I'm lucky, I'll get another 10% who will respond by email, and thus have to be added up manually...so the poll results aren't even a reliable historical record.

As owners, we pretty much stay logged in all the time, but it's remarkable how many of my subscribers simply refuse to do it.
Agreed, most people who belong to my groups are "completely befuddled by the GIO login process¡±.


Why must voting only be done by Members (logged in at the G.io group website)?

Why can¡¯t Subscribers (those without a Password or ¡®loginlink¡¯/temporary password) and Members vote by email?


Re: Poll Questions #poll

 

On Mon, Jul 2, 2018 at 11:23 am, Tim Johnson wrote:
Our Membership guy has initiated a poll for GDPR responses, but now wants just to chase up those people who have not replied, to get them to take the poll.

Is there any way to do this, or can we only send a chaser to all members (which will hassle those who have already responded)?
If I correctly get the gist of your question, there is no convenient way to selectively send a "tickler" message to those who have failed to respond to your poll.

To be perfectly honest, I find the GIO polling feature to have limited utility. Whenever I send out a poll, my typical response rate is 10%; and that?sample is biased towards?the kind of people who 1) respond to polls, 2) aren't completely befuddled by the GIO login process, and?3) are willing to jump through that hoop. If I'm lucky, I'll get another 10% who will respond by email, and thus have to be added up manually...so the poll results aren't even a reliable historical record.

As owners, we pretty much stay logged in all the time, but it's remarkable how many of my subscribers simply refuse to do it.

I hope this helps, but I do realize that it probably doesn't.

Good luck,
Bruce?
--
The system Help is your friend.??/static/help


Re: Cannot Transfer Yahoo Group to Groups

 

On Mon, Jul 2, 2018 at 10:28 am, Riley Kinney wrote:
I have tried several times to move a group and i think I have followed the instructions. I have not received any error messages.
Can someone help me and perhaps guide me through the process?
See the wiki entry at?/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups?

Also the summary message at?/g/GroupManagersForum/message/8697

Hopefully after reading these we can address any further questions.

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help


Re: Poll Questions #poll

 

Our Membership guy has initiated a poll for GDPR responses, but now wants just to chase up those people who have not replied, to get them to take the poll.

Is there any way to do this, or can we only send a chaser to all members (which will hassle those who have already responded)?

Thanks in anticipation.


Tim


Re: Subscribers v.s. Members

 

As I go through the settings I find one instance of the term "non-subscribers" ... it would be helpful if there was a better definition for each access level, like:

? Non-Subscribers: people who go to a G.io site but don't log-in with email/password, so have very limited access
? Subscribers: people who access a G.io site and login with email/password, so may have moderated access
? Members: people who access a G.io site and login with email/password, so have full access if granted by the owner/moderator
So, after reading all the posts on this subject, are my interpretation of the 3 levels accurate? If not, there is still ambiguity and I respectfully suggest that more clarification in the SETTINGS

I would say and advocate that:

? Non-Subscribers: people who do not belong to a G.io site, so have very limited access

? Subscribers: people who belong to a G.io site with an email address only and don¡¯t login to a G.io site, so have very limited access

? Members: people who access a G.io site and login with an email address and a password or ¡®loginlink' (temporary password), so have full access as granted by the owner/moderator


Cannot Transfer Yahoo Group to Groups

Riley Kinney
 

I have tried several times to move a group and i think I have followed the instructions. I have not received any error messages.
Can someone help me and perhaps guide me through the process?

Thanks,

Riley Kinney


Re: Cannot add a file

 

On Mon, Jul 2, 2018 at 09:49 am, Chris Jones wrote:
It can also be quite problematic to match up old attachments with long - forgotten messages
When you go to the group Admin on the left and click on Upgrade, the portion used by attachments is shown,? There's a live link to the right of it that will show you a list of all posts that contain attachments.? From there, you can go to them and delete the attachments as needed.

Duane
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Re: photos

 

There is a Delete Album button on the top of the page when you are viewing the album.
See also ->?/g/GroupManagersForum/wiki/How-To-Make-a-Photo-Album

Thanks