On Windows, you can save the data in a CSV file (memberlist.csv) and then open that file in Excel or any spreadsheet program.
How you save the data from the browser is browser dependent.? In Chrome, you can right-click and choose Save as...
Toby

Wow! And I've already started the process according to directions! I suppose I will just have to restart again. Might as well close the page and do something else.

Go to Admin, Members. There is a download button.
NOT Directory.
I just tried pasting it into Numbers (Apple's version of Excel) and it looks wonderful!
Frances

I searched the messages and thought I had seen something about how to export (to word or excel) the membership list AND how to print it ALL at one time rather than page by page, but I can't find any posts related to the subject.? Can someone send me instructions on how to:
1. export the entire membership of my group to an excel or word document.
2. PRINT the entire membership all at once rather than just a page at a time.
Thanks in advance.
Harlan?
hsteinle@...

On Tue, Apr 17, 2018 at 12:02 pm, Sharon Villines wrote:

I am receiving two copies of any message I send to some Groups.io lists—not GMF or Beta.

That's peculiar. This is normally determined by your Account settings. Go to Account->Preferences and uncheck "I always want copies of my own messages"

Are you using two different email addresses?

Bruce

On Tue, Apr 17, 2018 at 12:02 pm, Charis Austin wrote:

In one of the groups there is a “Reply to Sender” link in the footer. The other group would like a this option.

Go to Admin->Settings->Message Policies and uncheck the box that says "Remove other reply options." Be sure to save.

Bruce

Hello Sharon, are you using Gmail by any chance on the groups where you are receiving two copies?

On Tue, Apr 17, 2018 at 12:40 pm, Chris Jones wrote:

To vote, you first have to log in.

Indeed that is true, but I tested going to a Poll while not logged in and I was presented with the log - in page, so I don't think that's Marie's problem.

Subscribers often have a difficult time describing a problem accurately. Then that gets passed on to the owner, who passes it on to this group --? like "playing telephone" when we were kids.?

I am a bit concerned about that too; is logging in that much of a chore??

Lots of folks prefer email, and that's kinda why groups.io even exists. If not for the listserv capability everyone here would be using Facebook.

Bruce

Has anyone had any problems recently with initiating a transfer? I've been trying for three days with no luck. I followed the guidance including starting a transfer and sending an invite to [email protected] to the Yahoo forum. I read the notice that it may take groups.io a day or two to respond to the invite but it has been three days now.

Jim

On Tue, Apr 17, 2018 at 12:03 pm, Bruce Bowman wrote:

To vote, you first have to log in.

Indeed that is true, but I tested going to a Poll while not logged in and I was presented with the log - in page, so I don't think that's Marie's problem.

As group owners, we tend to stay logged in all the time, and it's easy to forget that many of our subscribers do not. In my groups, most never log into the site at all, and all their interactions are via email.?

I am finding exactly the same thing from a Poll that I have running at the moment on another Group; I find that a little odd given that web UI functionality is (IMHO) better than that available to email - only users.

With sampling skewed towards those members willing to jump through that hoop, I've found that the outcome of any poll is mostly untrustworthy.

I am a bit concerned about that too; is logging in that much of a chore? Having said that the Poll I have set up was actually to determine (in very broad terms) how members access Groups.io. I had a public exchange of posts with one member who suggested a "dislike" of logging in (an odd word to choose IMO); he also suggested slow internet speeds at some locations, which while entirely possible still sounds rather feeble as an excuse for never logging in.

Chris

On Tue, Apr 17, 2018 at 12:04 pm, mariealline@... wrote:

The hashtag was automatically created when I created the first poll.

OK; then I suggest that you check the settings for the Poll hashtag to make sure that it isn't set to Moderators only.

Chris

Not sure what you mean by "send the automatical bouncing email".??
There is a "Send Bounce Probe" button at the bottom of the member page of a bouncing member which resends a message to see if the address is still bouncing (getting an error).
Also see?/g/GroupManagersForum/wiki/Help-Mock-up#Bounce-Handling
Toby

No. The hashtag was automatically created when I created the first poll.

Hi Chris,

I'm not sure if I'm the Marie you were talking about but thanks for this info. My members are having a hard time voting in the polls and are a bit confused with the move here. I know it's going to take them a bit but I am learning right along with you.

Thanks again for your help,
Marie Alline

On Tue, Apr 17, 2018 at 03:40 am, Victoria wrote:

Addition to my question: I just saw that all the bounced ones have a yahoo-address.

About a month ago, Yahoo email servers were having a lot of problems. So it may be related to that.?

See also this from the GMF Wiki regarding Yahoo transfers:

"It's not unusual for a significant fraction of YG members' email addresses to begin bouncing after the transfer is complete. Many of these will be members previously on "no email" or "special notices" who perhaps got a new email address some time ago and found it easier to change their message delivery instead of unsubscribing. How much effort you want to spend chasing down these inactive accounts is up to you."

If it were me, I would manually send them all a bounce probe, just in case it's related to the server problem. If some of them unbounce themselves, fine. How much more effort you want to put into it is up to you, but if no one is actively complaining I suspect these folks aren't participating anyway.

Hope this helps,
Bruce

On Sat, Apr 14, 2018 at 02:25 pm, mariealline@... wrote:

When my members click on the "Vote Now" link they are getting a message that they do not have permission to be on that page.

To vote, you first have to log in. It's always a good idea to say that in the polling question, and provide a link to the login instructions at?/static/help#password

As group owners, we tend to stay logged in all the time, and it's easy to forget that many of our subscribers do not. In my groups, most never log into the site at all, and all their interactions are via email.?

With sampling skewed towards those members willing to jump through that hoop, I've found that the outcome of any poll is mostly untrustworthy.

FYI,
Bruce

If you click on the line listing a member in the bounced members display it will take you to their information. Once there you can click on "Activity History" to see when they were originally bounced. You can also click on "Email Delivery History" to see what the error message was.

Yahoo seems to be having trouble with their email system causing some to bounce. The error message I see from Yahoo addresses most often is "554 delivery error: dd Requested mail action aborted". I have no idea what that means. It doesn't really tell you if the address is no longer valid or if there is just some problem with the server.

I generally wait, sending occasional bounce probes, until the addresses are Bounced, with a red B, and then try sending a email directly to the person. If that bounces as well I usually remove them from the email list. I'm not sure what to do about the Yahoo addresses though. If the problem is with the Yahoo system it may be that the problem will be fixed eventually.

Jonathan

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