开云体育

On Thu, Feb 24, 2022 at 01:21 PM, Rubens wrote:

Thank you... Just a few seconds
before reading your (correct)
answer, I finally have figured
out this bug...

(It's a bug, right?)

Well, kinda. It's not particularly intuitive, but is clearly mentioned in the docs.?/helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics?

Fixing this has been on the "to do" list for some time, but somehow never seems to get priority.??

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

...
RA| The Wiki says "Select SPLIT",
| but this option doesn't appear
| on the drop down menu "More"

Du| It won't if it's the first message
| on the page. You either have to
| display the topic by oldest first
| (so the message of interest is at
| the bottom) or wait for another
| message to be posted.


Thank you... Just a few seconds
before reading your (correct)
answer, I finally have figured
out this bug...

(It's a bug, right?)


[ ] Rubens






.

On Thu, Feb 24, 2022 at 12:07 PM, Rubens wrote:

The Wiki says "Select SPLIT",
but this option doesn't appear
on the drop down menu "More"

It won't if it's the first message on the page.? You either have to display the topic by oldest first (so the message of interest is at the bottom) or wait for another message to be posted.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

...
Fr| See the GMF wiki:
| /g/GroupManagersForum/wiki/2763


The Wiki says "Select SPLIT",
but this option doesn't appear
on the drop down menu "More"...


[ ] Rubens




.

...
DH| You could moderate the old topic
| and manually edit each post with
| the new topic that has the old
| subject line


Nope, I can't (maybe because my
group is 2019's Basic, I don't know).

I already tried that, but Groups.io
doesn't allow me to edit the subject
of a single message, only the whole
topic altogether.

That's why I'm asking how to do it
(split subjects).


[ ] Rubens





.

On Thu, Feb 24, 2022 at 11:29 AM, Donald Hellen wrote:

People replying from their email program or webmail service will still be able
to reply to the old topic with its subject line the same. That means you'll
still likely see them replying to the old topic with the new subject (hence, a
mismatch).

You could moderate the old topic and manually edit each post with the new topic
that has the old subject line if it's important enough to justify your time.

Good point. The Help mentions this.
I don't tend to clean up these messages until the flurry of emails dies down.?

However, I can see doing it, setting the two threads to moderate, and sending a message on each thread to alert members who wish to continue the conversation on these topics.

Frances
?
--
Help available from Groups.io help and GMF wiki.

?

Rubens . . .


On Thu, 24 Feb 2022 12:06:24 -0300, "Rubens" <rubens.alves@...> wrote:

The message was posted under a topic "X", but it just started a
new subject, so I want to edit it to change the "subject" field and
thus start a new topic on the group's website

People replying from their email program or webmail service will still be able
to reply to the old topic with its subject line the same. That means you'll
still likely see them replying to the old topic with the new subject (hence, a
mismatch).

You could moderate the old topic and manually edit each post with the new topic
that has the old subject line if it's important enough to justify your time.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

See the GMF wiki: ??/g/GroupManagersForum/wiki/2763

Or Help for more detail:
/helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics?single=true

Frances

--
Help available from Groups.io help and GMF wiki.

?

...
OK, em "Topic Properties" there is
a "Merge" option. But there is a
"split" option somewhere?

I want to edit a message online
to make it a NEW TOPIC. There is
a way to do so?

(The message was posted under a
topic "X", but it just started a
new subject, so I want to edit it
to change the "subject" field and
thus start a new topic on the
group's website).


[ ] Rubens


.

On Wed, Feb 23, 2022 at 07:35 AM, Susan Hyne wrote:

I upload files daily, but tonight the program is unresponsive when I click on Browse to select the file to upload.

You could be out of storage space, but an alert box should pop up telling you that.

/helpcenter/ownersmanual/1/viewing-and-managing-your-group-s-storage?

If that's not it, we might need a screenshot.

Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Wed, Feb 23, 2022 at 10:16 AM, kg4ype@... wrote:

delete old mail

The answer is the same as it was 3 years ago when you asked.? There's more info in the message archives of this group. /g/GroupManagersForum/topic/32959678, and also on Group_Help.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

Is there a way to delete old mail of years gone by

On Wed, Feb 23, 2022 at 07:36 AM, David M wrote:

The bounce probe does not mention the name of the group.

David -- Well, it actually does. All affected groups are listed in the body of the message.

An example bounce probe can be found in the Files area here?/g/GroupManagersForum/files/Bounce%20probe%20example.pdf?

The subject line looks remarkably like a junk mail message, just one of the dozens people receive every day. They delete it without reading any more than the subject line. Even when you warn them in advance it is coming, they still do not recognise it.

Bouncing is an account status, not a subscription status. If messages cannot be delivered, it affects every group that account/email address may be subscribed to.

I'm interested in how groups.io is to know which group it needs to put in the subject line. Perhaps it should send a bounce probe for every group they're subscribed to? In my own case that would be 16 separate bounce probes.

If you have a suggestion on how to remedy this, we can "bounce" some ideas around here. :-)? But ultimately, it will have to be posted to .
?
Regards,
Bruce

---

Check out the groups.io Help Center?and?groups.io Owners Manual

On Wed, Feb 23, 2022 at 12:35 PM, David M wrote:

How do you get to see these screens? I have a bunch of users who were set to bouncing but cannot find out why.

Go to the member's record and then check their Email Delivery History.

Regards
Andy

I have just become aware that five members of my group had been set to bouncing several weeks ago. They were all with the same Internet provider whose e-mail system had a fit and bounced all incoming mail for several hours. My group must have sent them a message during that time.

They did not know they had been set to bouncing, so missed out on several weeks of messages.

Is there any way to get groups.io to e-mail the admin when things like this happen so that action can be taken immediately to resolve the issue?

(I know groups.io sends them a message allowing them to reactivate their account. However, as one of the people said to me, they gets lots of spam and must have just assumed it was spam after reading the subject line. Not helpful!)

Having just gone through this bouncing issue for the first time, I could suggest the reason people do not respond.

In this case, my club uses groups.io to handle a mailing list. No-one actually logs in to groups.io - they just receive e-mails with the name of the club in the Subject line. They have no idea that groups.io is behind this.

The bounce probe does not mention the name of the group. The subject line looks remarkably like a junk mail message, just one of the dozens people receive every day. They delete it without reading any more than the subject line. Even when you warn them in advance it is coming, they still do not recognise it.

I am at the point of removing them from the group then inviting them again, because at least then the name of the group appears in the subject line so they will recognise it.

How do you get to see these screens? I have a bunch of users who were set to bouncing but cannot find out why.

That reason seems unlikely. There could be accounts that have not been bounced but the owner is dead. They would continue to receive e-mails forever.

I upload files daily, but tonight the program is unresponsive when I click on Browse to select the file to upload. ?Any ideas why???

On 02/22/2022 13:22, Harry Hodges wrote:

Anybody who even is aware of NNTP ought to be aware of SMTP.

I was charitably thinking that perhaps the person made a typo or a "think-o" and wrote the wrong something-something-TP in the request.

Best,

Glenn