On Mon, Oct 25, 2021 at 08:36 PM, RonF wrote:

Found.?

The %2520 suggests that this file name was HTML encoded twice, probably by cutting and pasting it from some other web location. Anyone else see a pattern here?

Instead of clicking on the link itself, try clicking on the "Update" icon immediately to its right. In the resulting dialog box, if you rename it to something else (preferably without spaces) and resave it, that could fix the problem. Otherwise Mark ( [email protected] ) will likely have to intercede.

Regards,
Bruce

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Ron,

When I attempt to open them the show a paragraph of meta-data only? <a href="/login?r=https%3A%2F%2F
miamihighschool.groups.io%2Fg%2Fmain%2Ffiles%2FBiographies%2FChristine%2520[redacted]%2520%2528
[redacted]%2529%25281%2529.txt">Found</a>.

That's not meta-data, that's a link, as one would be written into the code of a web page. The HTML link element:
?
<a href="...">Found</a>

Would be displayed as the word "Found" with link style. In Groups.io that would be blue text with an underscore that pops up when you hover over the text. I don't see a file named Found in your screenshot, but given the other file names that wouldn't be a surprising one. Did you click on Found in your files list?

The link reference part (href parameter) is rather mysterious, especially beginning "/login?r=" - that seems to be directing your browser to visit the login page, and then the following address:

[redacted]%20%28[redacted]%29%281%29.txt

Which is an encoding for:

[redacted] ([redacted])(1).txt

Ignoring my redactions of Christine's last names, that could actually be the address of a file in the Biographies folder of your primary group. What did you click on to get the text you copied? The Biographies folder?

How it came about that this fragment of HTML was displayed to you, and double encoded at that, and prefaced by a login request, rather than the Biographies folder, is a mystery to me.
?

Any assistance will be appreciated.

Faced with this anomaly I would try:

1. Ctrl+F5 (or Ctrl+Shift+R) to get a clean browser page refresh.
2. Logging out and then back in.
3. Using a different browser (e.g. Firefox instead of Edge, or whatever browsers you have).

Failing those, it seems like a problem only [email protected] could fix.

Shal


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Hi Bruce,

No, that did not help.

1. I am logged in as an Owner
2. Files are not in a sub-group
3. They are listed and show a file size
4. 
5. When I attempt to open them the show a paragraph of meta-data only? <a href="/login?r=https%3A%2F%2Fmiamihighschool.groups.io%2Fg%2Fmain%2Ffiles%2FBiographies%2FChristine%2520Hanrahan%2520%2528Fraser%2529%25281%2529.txt">Found</a>.?
   

The fact that the file sizes are different indicates that the files were loaded successfully.

Any assistance will be appreciated.

Regards

Ron

1. 
   

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Gary

On Mon, Oct 25, 2021 at 05:57 PM, RonF wrote:

Started this group Feb 2020 and three files were uploaded, now cannot read or download them.? One is a valued contribution from someone who has now passed.

Any groups created in Feb 2020 should have a Files section, even if they're on the Basic plan.

Check the group's home page. In the "Group Information" section there should be a "started on" date. That's the date that matters.

How can I get access to or download the three files?

Are you logged in? Are you still the group Owner?

See?/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account?

If the files you're interested in are within an unused subgroup, you will have to pay for a month of Premium to get your subgroups back.

Hope this helps,
Bruce

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Started this group Feb 2020 and three files were uploaded, now cannot read or download them.? One is a valued contribution from someone who has now passed.

How can I get access to or download the three files?

BTW, are there any other conditions being tightened up in the near future we need to be aware of?

I agree, Hank, but I actually didn't do a pure copy/paste. Using Mail on my Mac, I did a Copy Address from the email she sent me. I had assumed (silly me) that would give me a reliable address to paste into groups.io, and it has every other time I've done it. But not this time. Don't know why.

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Hi Chris

On Mon, Oct 25, 2021 at 01:58 PM, Mike Kwasniak wrote:

Thanks for getting back to me - I really appreciate it!

All well and good but did you find anything in the Activity Log?

Chris

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Hi Chris and Hank

As little as a space before the address has killed email I've tried to send.? A copy/paste can easily pick up an unwanted space.
--
Hank Seamon
One mailbox off of a Gettysburg address

On Mon, Oct 25, 2021 at 07:50 AM, Mike Kwasniak wrote:

Can anyone offer any advice for why this should happen and what I might do to make it stop?

Not definitively, but others might have an idea.

However, it might be that he is inadvertently posting from a non - member email address (assuming that you do not allow non - members to post) so I suggest a good look at your Activity Log to see if there any clues there.

Chris

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Good morning,

On Mon, Oct 11, 2021 at 11:08 AM, Gary Gabaccia wrote:

a message that says "Failed - force failed"

I had to go back a ways to find this one, and .? It's most often an invalid email address, so a non-ASCII character could cause it.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

My apologies to Bruce and to everyone else who replied to my request for help. Unforeseen circumstances have kept me off of groups.io for a couple of weeks and I'm just getting back to it.

Bruce: I don't know for sure that your "wild guess" was correct, but your solution sure was. When I typed in the invitee's email address instead of pasting it, the invitation was sent, she received it and we were back on track. That still doesn't help me understand what "Failed - force failed" means, but as long as the invitation went out, I'm not sure I care enough anymore.

To reply to Willow Raven, there was no number for the error message. "Failed - force failed" was listed in the Status field of the Sent Invitations page, where I normally see "Accepted", "Sent" or "Sent - Expired".

In any case, thanks to everyone who replied and, again, my apologies for the delay in getting back to you.

Good day Shal,
As always I appreciate the input.

This was a member who inadvertently sent a response to the group from an unregistered email address.
The subject of the email was one that was in use on the forum. I don't understand what about the message could
have been considered SPAM. The reason I turned on the option for non-members to be able to post
is that I was missing messages from people who would be welcome as members and they did not
know there was a process for joining the group.?
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Andi

Anita,

My 'brain exchange' page doesn't show any postings received on 10/22
or 23.

I don't know what that page is. Are you talking about a web page for a group on Groups.io or something else?

I have seen and moderated some postings on those dates from my iPhone
but they don't show up on my desktop.

If you use an email app on your desktop it should retrieve the missing messages once you have the app installed and set up on your desktop, and configured to access you email service once again.

The fate of older messages depends on whether your app connects to your email account via IMAP or POP and other factors.

Shal


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Andrea,

Is there any way to send an automatic notice to non members whose
messages are not forwarded to moderators for approval?

The non-member message should have been rejected (in the email transaction sense of the word), and the sender would have been notified by their own email system's postmaster (sometimes known as the "mailer daemon") that the message could not be delivered. That's what it says here:

This seems like a significant system limitation as legitimate messages
and potential members are falling through the cracks :-(

Hopefully not most of them - just those judged to be spam by the tighter non-member criteria.

Shal


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On Sat, Oct 23, 2021 at 09:19 PM, Andrea McGhee wrote:

Is there any way to send an automatic notice to non members whose messages are not forwarded to moderators for approval?

No.? There was a big discussion about this on the beta group and the present situation is the best compromise to protect the site as well as group owners.? If a message is detected as spam, it's immediately deleted.? If it's determined to be legitimate, it goes in pending for action.? As I said earlier, the messages from non-members are subject to tighter scrutiny, so are more apt to be considered spam.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

Is there any way to send an automatic notice to non members whose messages are not forwarded to moderators for approval?
This seems like a significant system limitation as legitimate messages and potential members are falling through the cracks :-(
--
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Warm Regards,
Andi