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On Wed, Dec 16, 2020 at 03:11 PM, Jane Patterson wrote:

'm converting our membership to . I created a file with all of our members to use in the Direct Add process. After a couple of tries, I received the message that " that your pending additions to?[email protected]?have been approved and sent out."? However, I don't see the members in my members list.? If they have been approved, shouldn't I see them in my members list?? I need to send out an email with some urgency, so I'm a bit impatient and I don't see anywhere where it indicates how long it takes for the members to actually BE in the members list after they were added by Direct Add.?

?

I don't have a premium account so I can't test this.?
I am puzzled that you can't see the members in Admin, Members.?
I assume you saw these full instructions. ?-?/helpcenter/ownersmanual/1/managing-members/premium-and-enterprise-member-management-options?single=true

I assume you are seeing your Owner or Mod label in the top left corner of the group homepage. Beside Home. That would check that you are logged in with the correct email address.

Can you see anything if you go to Activity in Admin?

Frances
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Jim,

Thanks! I will try the "aspf=r".

Since you have "p=reject" in your DMARC, wouldn't your emails (rerouted) from groups.io be rejected?


David

On Wed, Dec 16, 2020 at 10:00 AM, David Bryant wrote:

And sure enough, Mr. Reitz's email address had been altered.

Look in the Moderator Activity log to see if a moderator did it.? That's the only way I know of that someone can change someone else's email address. I don't have a paid group to verify it though.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

David,

Gmail is owned by Google so the outage affected Gmail same time as
Youtube and other Google's services.

My point was that the first three of the four reported Gmail disruptions (including the general Google outage) occurred before Yahoo made any changes.

Hover over the dots to see the reported time span of each disruption.

I think that is very strong evidence against any connection between the Gmail outages and events at Yahoo.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

I try to keep an eye on the activity log for my group. Today I saw a message I had never noticed before.

JN-rmonroeO2AJake71-1969 <rmonroe133@xxx> changed Walt Reitz <wjreitz@xxx>'s email address from wjreitz@xxx via web

And sure enough, Mr. Reitz's email address had been altered. (I maintain an off-line spreadsheet with all my group members' names, etc -- for administrative and statistical purposes. So I can see when an email address is altered.)

I suppose there's an innocent explanation. Most likely JN-monroe... is the same person as Walt Reitz, and he has linked the two email addresses inside the group.io software somehow, so he has administrative permission to alter the "other guy's" address. But it looks odd. And if I run a search on the activity list for email address changes (under Actions), this item does not appear. I see dozens of other address changes, but not this one.

Can anybody shed some light on this? Thanks!
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David Bryant
Canyon Lake, Texas
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Thank you Shal for your response and explanation.

I am now considering taking out the inclusion of groups.io from my SPF record. I added it only about 3 days ago, but now from the DMARC reports I am seeing some emails being sent out in the name of groups.io but not with the right IPs (not the two we mentioned).

I guess I was trying to be completely error free. But if I include groups.io and the two IP addresses, I am still going to get DKIM failure. And the inclusion doesn't seem to fix anything but could possibly cause more spamming.

And on a higher level, I send emails to groups.io. Groups.io send them to the my group members. However the receiving mail servers want to treat the emails is really between them and groups.io. As long as they don't outright reject the emails and my group members can see read my emails, I should be all good.

Does that sound reasonable?

David,

I would not recommend including IP addresses of third-party email servers when they maintain an SPF record. You would?not be informed?if or when they change.

We use the following for our SPF record:
"v=spf1 mx a ip4:[redacted] ip6:[redacted] include:spf.protection.outlook.com include:groups.io -all"

Incidentally, our DMARC record is configured as follows:
"v=DMARC1; p=reject; sp=reject; pct=100; adkim=s; aspf=r; rua=mailto:[redacted]"

We learned it is important to have "aspf" set to relaxed for acceptance of "send on behalf" messages. Note that issues can still occur but this is the best compromise we could effect.

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Jim

On Wed, Dec 16, 2020 at 08:26 AM, edi wrote:

Yesterday my account has been bounced and I got following email:

We have suspended email delivery to you
This means you will no longer receive messages from the groups you are subscribed to

GMail has been offline intermittently for the past two days.??

As a result, legitimate groups.io messages have been rejected on the receiving end by those with affected GMail accounts, causing a bounce.

To be clear, this is a problem with GMail, NOT groups.io.

To unbounce your account, go to the following link: xxxxxxx
?
I went to the link but I don't know how restore my account.

Simply clicking that link should have achieved your objective. Was there a green banner at the top of the page??

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

Yesterday my account has been bounced and I got following email:

We have suspended email delivery to you
This means you will no longer receive messages from the groups you are subscribed to
To unbounce your account, go to the following link: xxxxxxx
?
I went to the link but I don't know how restore my account.
Anyone could help me please

On Wed, Dec 16, 2020 at 05:37 AM, Sue Bernstein wrote:

This applied to a handful of messages only and I AM receiving messages. QUESTION. Yesterday (15 December 2020) there was a massiveGoogle outage (I use gmail). IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE? tia

It's not only likely. It's a dead certainty. Yesterday afternoon (12/15/2020, Tuesday) my group had 169 bouncing. Today, zero. All at gmail.com.
?
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David Bryant
Canyon Lake, Texas
/

On Wed, Dec 16, 2020 at 05:37 AM, Sue Bernstein wrote:

IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE?

Yes.? Mark manually unbounced anyone with a gmail address after Google fixed the problem, but you may have gotten the bounce message anyway.?

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Im receiving this message from [email protected]

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

To view the error messages we receive from your email server,?[click here].

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including [etc]

This applied to a handful of messages only and I AM receiving messages. QUESTION. Yesterday (15 December 2020) there was a massive
Google outage (I use gmail). IS IT POSSIBLE I'M RECEIVING THIS MESSAGE DUE TO THE NOW RESOLVED GOOGLE OUTAGE?? tia.

On Wed, Dec 16, 2020 at 04:54 AM, David M wrote:

What about all the messages that were missed while the account was in bouncing state? Ie, messages sent out on the groups.io mailing list? Is there any way to get them resent?

No, you'd have to go online to see what you missed.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Sarah,

Is there some way I can unbounce everyone?

You should no longer need to.

Gmail reports it has fixed its problem, and Mark went through and unbounced all the Gmail addresses.

What about all the messages that were missed while the account was in bouncing state? Ie, messages sent out on the groups.io mailing list? Is there any way to get them resent?