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Re: Making invitations double as GDPR notices #invitation #gdpr

 

On Sun, Nov 15, 2020 at 08:43 AM, Samuel Murray wrote:
I'm afraid this means that for all practical purposes, Groups.io has now also ceased to exist for new groups. :-(
The information could be included in a file attached to a message.? Attachments are still available and are included in the storage allowed.

Duane
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Re: Making invitations double as GDPR notices #invitation #gdpr

 

On 15/11/2020 13:58, Chris Jones via groups.io wrote:

Then I remembered that new Basic groups don't /have/ a wiki, leaving them with nowhere to put such a notice so that members can refer to it at any time.
Good grief, I've just noticed that just about everything has been removed from the basic free groups. No files, no database, no wiki, despite a size limitation of 1 GB for messages. And $220 per year is super expensive. I'm afraid this means that for all practical purposes, Groups.io has now also ceased to exist for new groups. :-(

Samuel


Re: Accidental email change

 

On Sun, Nov 15, 2020 at 07:07 AM, monamouroui wrote:
Seems to me, this would be an easy way to steal groups.
I don't think so.? Someone would need access to your GIO account in order to request the change.

One other thing I can think of for you to try to get things back to normal.? Try logging in with the misspelled email address, using the original password for that account.? If that succeeds, change the email address back to the correct one.

Duane
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Re: Making invitations double as GDPR notices #invitation #gdpr

 

Hi Samuel

It would possibly be worth mentioning in the wording that although email addresses *may* be in the archives transferred, (I say may as all email addresses were erased in our rootsweb archives) they would only be visible to subscribers to the group on groups.io

Non members would not see them

Nivard Ovington in Cornwall (UK)

On 15/11/2020 12:31, Samuel Murray wrote:
Hello everyone
When migrating a group from e.g. Yahoogroups, has anyone here have experience on using the custom wording of the invitation as a GDPR notice, i.e. a notice to people that their personal information are in the archives and optionally that they can request the removal of it by contacting the moderator?? What are your thoughts on that?


Re: Making invitations double as GDPR notices #invitation #gdpr

 

On Sun, Nov 15, 2020 at 12:39 PM, Samuel Murray wrote:
...has anyone here have experience on using the custom wording of the invitation as a GDPR notice, i.e. a notice to people that their personal information are in the archives and optionally that they can request the removal of it by contacting the moderator?? What are your thoughts on that?
It can hardly do any harm, can it? My first thought was that this would only give your members one opportunity to see your Data Protection notice, so why not put it in your wiki for future reference.

Then I remembered that new Basic groups don't have a wiki, leaving them with nowhere to put such a notice so that members can refer to it at any time.

I cannot work out if this shortcoming is serious or not.

Chris


Re: Accidental email change

 

Shal, I think it is a sort of bug. I'll try to explain.

I have 2 GIO accounts. This one and a second one I use for personal or work related items.

I recently inherited a GIO group when our owner passed away last month. In fact, you and other group owners here might know him as he ran the List-help group at Yahoo, John T (Torpey).

I wanted to see what happens when a new member subscribes to the group by requesting membership from my other account.

When I went into the other account to request it, I must have accidentally gone to the wrong URL and was in the change the email address. In the right hand corner, I typed in my other email address, but it wouldn't let me. There was a message, but I cannot recall it. So then I retyped this email address, but apparently I misspelled it.

Now this is the odd part and is something I think GIO should reflect on. I did not get an email to my other GIO ID asking if I requested the change. I only received an email with this content:

Hello,
This is to notify you that you have changed the email address of your Groups.io account from xyz@gmail.com?to abc@.... We have sent a confirmation email to your new email address. Once you reply to that confirmation email, you will again be able to participate in your groups. All your Groups.io subscriptions will be transferred to your new email address.

Cheers,
The Groups.io Team

Seems to me, this would be an easy way to steal groups. I think I should get an email from GIO asking if I had in fact requested the change and saying if yes, then go confirm it at the other address. If no, then do something else. Then again, I can see how if a previous email address gets lost, you wouldn't be able to go to it to approve changing your GIO ID. It's complicated.

As it stands right now, my other GIO ID does not exist and I cannot log into it to go to my groups, one of which I own. However, this email address I am using does have a Premium account associated with it. That group is not the one I inherited from John.

Hopefully though, after a couple of days when I don't confirm the email at the new address it will revert back to me.

Sara


Making invitations double as GDPR notices #invitation #gdpr

 

Hello everyone

When migrating a group from e.g. Yahoogroups, has anyone here have experience on using the custom wording of the invitation as a GDPR notice, i.e. a notice to people that their personal information are in the archives and optionally that they can request the removal of it by contacting the moderator?? What are your thoughts on that?

I'm about to migrate a group with very few currently active participants, but with 20000 old messages, and in the past 20 years some 1500 people had posted to the list, and since we'd like to keep the archives in the Files or Database section (and since in our case we don't have access to the list of current subscribers), I thought it would be an idea to kill two birds with one stone and just invite all 1500 people who have previously posted to the list, and phrase the invitation in such a way that it is either less of an invitation or not only an invitation and more of (or also) a notice that the particular e-mail address is contained in the archives -- and of course, if anyone wants to join the new group, they can do so by accepting the invitation.

Samuel


Re: Groups.io site update #changelog

 

Hi Duane,

Our event times are still showing as incorrect timezone in the Feed view, I've checked to make sure that individual accounts and calendar entries have correct time zones - should I be seeing the times line up or has there been another issue recently?

Cheers, Christine.


Re: how do you make someone a modorater?

 

On Sat, Nov 14, 2020 at 09:48 PM, angelsonsAna wrote:
Hello there, my husband was my mod, but he got a new computer and now he cant approve people, and I don't remember my pass ward to give him.
First of all, it would be easy for him to use "Email Me a Link to log in" on the homepage of your group. He must use the same email address that he used to use. Once he clicks on the link he receives in his email, he will be on the group and can update or change his email address in the top right corner of the page.
See?/helpcenter/membersmanual/1/understanding-groups-io-accounts/setting-account-preferences-and-viewing-account-information?single=true

See this also:

/helpcenter/ownersmanual/1/managing-moderators-and-additional-owners?single=true
?
Frances
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Re: Wiki changes generating postings and emails

 

Don,

I am pretty sure I see some sort of check box that if I want the group
to be made aware of an upload of a file, I check it.
Correct.

Using that check box generates a notice to members, but those /do/ have a hashtag in the subject.

A moderator can preemptively block such notices from posting to the group by creating the corresponding hashtag and setting the hashtag options. No Email will cause them to quietly post to the group's Messages, but not go out to members by email, Moderated will cause them to be held in the Pending list where you can delete them.

Shal


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Re: Wiki changes generating postings and emails

 

Thanks, Shal,

I was hoping that was the case, that I as moderator/owner was the only one getting them, but one member who is not a mod did respond in such a way that I thought he might have received them as well. I did further check on the site, and the notifications don't appear in the general Messages tab, so I suspect after all this, and your reply, that he meant that he was seeing the same behaviour as mod on another groups.io group he's using, and not that he was getting the messages from *my* activity on *this* group.

Thanks all for the responses, as the lack of a hashtag to mute was confusing me. Now it's clear that only I am getting these messages, which I can certainly deal with on my own.? :)


how do you make someone a modorater?

 

Hello there, my husband was my mod, but he got a new computer and now he cant approve people, and I don't remember my pass ward to give him.

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Re: Wiki changes generating postings and emails

 

Shal . . .

On Sat, 14 Nov 2020 18:23:25 -0800, "Shal Farley" <shals2nd@...>
wrote:


Any content update notice you receive without a hashtag was sent to the
moderators/owners only, not the group.
I am pretty sure I see some sort of check box that if I want the group
to be made aware of an upload of a file, I check it. I would think
that would be the case with changing other content?

Or is that just for actual uploads and not changes to a wiki or
database?

Donald


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Re: Wiki changes generating postings and emails

 

Sarah,

... my message said that I don't have that hashtag in my group's
hashtags, ... so I was asking how to mute the messages in the absence
of any hashtag at all.
Any content update notice you receive without a hashtag was sent to the moderators/owners only, not the group.

You control moderator notices though the Moderator Notifications panel on your Subscription page.

Shal


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Re: Wiki changes generating postings and emails

 

Sorry, if you were replying to me, my message said that I don't have that hashtag in my group's hashtags, and my messages weren't sent with any hashtag, so I was asking how to mute the messages in the absence of any hashtag at all. (And Duane's message was the one I specifically replied to, because it seemed the most appropriate solution, but I don't know why I have no hashtags at all to mute.)


Re: Wiki changes generating postings and emails

 

See this message -?/g/GroupManagersForum/message/32340
Duane says you can mute the wiki hashtag.

Right, folks?

Frances
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Re: Wiki changes generating postings and emails

 

Sorry I'm late to the game on this, having just edited my group's wiki for the first time since the change. (And, I never check the box to notify members of changes.)

I don't want to add on to an old thread, but search didn't reveal anything more recent than this that I could find. My issue is that as I was editing (and saving edits) to the Wiki today, my group got emailed each time I saved, which obviously isn't ideal. :)

But, unlike this thread seemed to imply, the emails did NOT have any hashtag (#wiki or #wiki-notice or otherwise) and when I check my group's hashtags, no related hashtag shows up there either. So, I'm not sure now to mute/block these notifications from going out based on restricting hashtags.

My group members are not all that tech savvy, interacting almost exclusively by email, (most simply receiving, and occasionally replying) and most of them have never visited the site to enable their own controls. Even if they did, there's no hashtag/topic for them to mute, as I've told some of the more adventurous ones they are free to do.

I can see that there have been generally changes to a lot of types of notifications, so I'm prepared for some growing pains, but I can't figure out how to prevent these notifications on my end if there's no hashtag. Is this just where things are right now as the changes are being implemented, or is there something I'm missing, and something I can do? (At the very least, I'd be more aware of not saving incremental changes if I can't prevent an email going out every single time as I'm doing larger-scale edits.)? :)

Thanks,
Sarah.


Re: Accidental email change

 

Sara,

I cannot log back in with my original address because when I try it
says there is no account with that address.
Hmm... re-reading your original post...

I replied to the email GIO initially sent saying I had requested a
change and it was awaiting a confirmation from the new address.
Oh dear.

Perhaps your reply to that notice approved the address change. So it did take effect. And now your account has a bad address that is NC status.

From what both of you have said, I'm hoping it will time out and my
original account will be restored.
Fingers crossed, but I don't really know if there is such a timeout.

Meanwhile, I've emailed support.
That is probably your only recourse.

But then there's that problematic notice:

"Due to the current volume of support email, we can only answer messages
sent from owners of Premium groups at this time."
/helpcenter

Perhaps it is time for a #suggestion to beta that Mark reevaluate that limitation. Or at least elevate account-related issues regardless of the users' group roles.

And/or a #suggestion that account-related notices require a more affirmative response than a simple reply in order to confirm the action - particularly for actions that must have been initiated on the web.

If the email from GIO you replied to didn't clearly say that a reply would confirm the action, then that might qualify as a #bug, but would at least be a #suggestion to clarify the wording.

If you, Sara, make either suggestion then you can include a brief description of your experience as motivation for the #suggestion. That may be an alternative path to getting Mark to reach out to you.


Shal


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Re: Footers

 

Bruce F,

I undid the Message formatting, saved it, then re-entered the Force
HTML. Logged out.
Just sent a test message and no change to the footer. UGH!
Did it change the message body itself to HTML?

If not, I note that you're using Thunderbird when replying in GMF.

If you have it set to show you the plain-text version of messages then you will always see the plain-text footer, never the HTML footer.

On one of the newer messages from your group, in Thunderbird, try
View | Message body as | Original HTML

Is it a case of surrender and let groups.io win?
No.

But Thunderbird always wins.

Shal


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Re: Accidental email change

 

I cannot log back in with my original address because when I try it says there is no account with that address.?

To Shall, looks like I must have been in the account change page and was asking to change my email address. Which was not my intention.?

From what both of you have said, I'm hoping it will time out and my original account will be restored. Meanwhile, I've? emailed support.?

Thanks for the help. Much appreciated.

Sara